Laboratory-confirmed listeriosis cases started to rise in mid-2017 and peaked in December 2017, with 32 cases in a week. At a press conference the next day, Tiger Brands CEO Lawrence MacDougall denied responsibility, stating "There is no direct link between any of the deaths and our products." When pressed by journalists, he refused to apologize. The South African government issued a recall notice of all products of
RCL Foods Limited and Enterprise Foods and Rainbow Chicken facilities on March 4. Tiger Brands reportedly admitted to knowing about the presence of listeria in some of its products eighteen days before the government recall.
Kenya followed suit on the next day. In December 2018 the
South Gauteng High Court granted a certification order opening up the process for
class-action lawsuit against Tiger Brands for around 1,000 claimants. Each claimant might be eligible to seek between R100,000 and R2,000,000 in compensation for their losses due to the outbreak. On April 25, 2025, Tiger Brands made a settlement offer in the lawsuit without admitting liability. ==References==