India's
Aircraft Accident Investigation Bureau (AAIB) was tasked with the investigation of the crash. The British
Air Accidents Investigation Branch dispatched a team of four investigators, and the United States
National Transportation Safety Board (NTSB) sent a "go team" to assist with the investigation.
GE Aerospace, which manufactured the aircraft's engines, said it would send a team to India and analyse cockpit data. On 13 June, the first of the aircraft's two
enhanced airborne flight recorders (EAFR), each of which performs the functions of both a
flight data recorder and a
cockpit voice recorder, was recovered from the mess hall rooftop. The second EAFR was recovered from the crash debris on 16 June. The data from the front recorder was successfully downloaded on 24 June at the AAIB laboratory in Delhi; the rear recorder was substantially damaged, preventing data recovery via the usual methods. On 13 June, the DGCA ordered additional pre-departure technical inspections for the airline's Boeing 787 fleet, starting on 15 June. In late November 2025,
The Wall Street Journal reported tensions between American and Indian investigators stemming from the view amongst American government and industry officials that the evidence suggests the captain of the flight, Sumeet Sabharwal,
deliberately crashed the airliner.
Preliminary report are located beneath the throttles, with the RUN and CUTOFF positions labelled in white. On 12 July, the AAIB released a preliminary report outlining its initial findings. After a 62-second takeoff roll, the aircraft
rotated at an airspeed of , and lifted off 4 seconds later at 13:38:39 IST. As the aircraft reached its maximum recorded airspeed of 3 seconds after lifting off the runway, both
fuel control switches sequentially moved from RUN to CUTOFF, 1 second apart. Both engines immediately shut down and stopped producing thrust. Airport CCTV showed no significant bird activity in the flight path, and the aircraft began losing altitude before crossing the airport perimeter. An air traffic controller requested the flight's call sign, but received no response. The cockpit voice and flight data recordings ended 6 seconds after the mayday call, 32 seconds after takeoff, at 13:39:11. At that point in time, the first engine had re-lit and was beginning to spool up. The second engine had also re-lit, but its core speed continued to fall while its FADEC introduced additional fuel in an attempt to recover thrust. warning that fuel switches similar to those on the 787 had been installed on
Boeing 737 aircraft with the stop-lock mechanisms disengaged, the exact nature of which was not described. Air India said it had not performed the recommended inspections because they were not mandatory. The incident aircraft's maintenance records showed that its throttle control module had been replaced in 2019 and 2023 for reasons unrelated to the fuel switches, and that no fuel switch defects had been reported since then. The throttle levers were found in the idle position when recovered after the crash; however, the flight recorder data showed that both had been kept at takeoff thrust until impact. The recovered
flap controls and flight recorder data showed that flaps had been properly set for takeoff at five degrees. The report did not identify any mechanical faults nor recommend safety actions for operators or manufacturers of the 787 or its GEnx engines. == Responses ==