In July 2019, Andy joined
Transport for London (TfL), as the managing director of
London Underground and TfL Engineering. In February 2022, the Commissioner of Transport for London
Andy Byford appointed him Chief Operating Officer of TfL. Following the departure of Andy Byford from TfL in October 2022, Lord became Acting Commissioner. In June 2023, Lord was appointed
commissioner of Transport for London on a permanent basis by the TfL board and the
mayor of London,
Sadiq Khan. This makes him London's
most senior transport official. Lord receives a base salary of £395,000, an increase of £40,000 from the previous commissioners. , his take home pay was £639,164 – with TfL noting that similar senior executives "earn £2m a year in the private sector". In July 2025, Lord noted TfL generates a surplus on its operating costs and that "there is only one other city operator in the world
[MTR Corporation in
Hong Kong] which has an operating surplus" – adding that TfL needs assistance to fund capital projects such as new trains and extensions to the transport network.
Controversies In mid 2025, campaign group
Looking for Growth (LFG) and journalist
Tom Harwood filmed themselves cleaning graffiti off London Underground trains in protest of claimed inaction by TfL. Speaking to the
London Assembly in July 2025, Lord claimed that he had evidence that the group had sprayed the graffiti themselves, then cleaned it up. Following
freedom of information requests, no evidence surfaced, and Lord was accused of lying and smearing the campaigners. In December, Lord apologised for the claim, admitting that "there hasn’t been any evidence" that cleaners had sprayed graffiti on the trains. Lord noted that TfL and the
British Transport Police were "making [...] good progress" on identifying "serial graffiti artists", and around £10 million a year was being spent cleaning graffiti. == References ==