Archive of Our Own runs on
open source code programmed almost exclusively by volunteers in the
Ruby on Rails web framework. The developers of the site allow users to submit requests for features on the site via a
Jira dashboard. who help the organization by working on volunteer committees such as Policy & Abuse, and Tag Wrangling.
Tags Archive of Our Own has a system for labeling and categorizing uploaded works, referred to as "tags". Uploaded works on AO3 are to use Rating Tags, which indicate the maturity level of the content in the fanfiction; Archive Warnings, which alert readers about potentially triggering content in the story; and Fandom Tags, which sort the work into the intended fanbase(s). The maximum number of tags was capped to 75 in September 2021, after an incident with a fanfiction that used too many tags. When browsing or searching for a tag, any work which has used the tag, or determined related tags, will appear in the search in a curated
folksonomy.
Accounts The site allows users to create unique usernames for their account. In addition, users may identify themselves by one or more
pseudonyms, referred to as "pseuds", linked to their central account. Having an account allows access to features such as publishing works, following authors and stories to receive notifications of updates, saving and recommending favourite works through bookmarks, and creating a reading queue. An account is not required to view posted content as long as the author has not chosen to show their works only to registered users.
Feedback Like many other online platforms, readers with AO3 accounts can leave comments on publications which have not had comments deactivated. Readers can give stories "kudos", which function similarly to
likes on other sites. Kudos are permanent and cannot be taken back. Added in 2010, the kudos feature, however, has been negatively received by various AO3 authors who claim that the simple act of leaving a 'like' discourages the reader from interacting further with the author's work through leaving comments or reviews. In 2012, several authors created an 'opt out' feature that allows authors on AO3 to remove the kudos feature from their published works. == Content ==