On
review aggregator website
Rotten Tomatoes, the film has an approval rating of based on critics, with an average rating of . On
Metacritic, the film received a weighted average score of 70 out of 100 based on 4 reviews, indicating "generally positive reviews". Chris Azzopardi of
The New York Times gave plaudits to Grande's "charming, relatable" persona, and stated that the film captures the singer in "a variety of other off-the-cuff moments that give you the impression that this Grammy winner could be your bestie".
NME writer Hannah Mylrea gave the film 4 stars out of 5, commenting that
Excuse Me, I Love You may not be the most revelatory music film, but "it doesn't need to be", since it is "90 minutes of euphoric pure pop". Johnny Loftus of
Decider complimented Grande's charisma, professionalism, and the film's camera work. Dubbing the film "a gift to pop stans",
Mashables Rachel Thompson praised the film for how it reminds of the "simpler times" prior to the
COVID-19 pandemic, and admired its setlist. However, she underscored the absence of rehearsal videos like those in
Beyoncé's
Homecoming (2019) or
Taylor Swift's
Reputation Stadium Tour (2018), or like the songwriting footage found in Swift's
Miss Americana (2020) and
Lady Gaga's
Five Foot Two (2017). Rating the film a C-grade,
IndieWire critic David Ehlrich compared
Excuse Me, I Love You to a "commercial for a well-manufactured human product", and described it as "a lame attempt to peek behind the curtain". He thought that the film fails to achieve its full potential, unlike the intimacy of
Miss Americana. Scoring the film 2 out of 5 stars, Jennifer Green of
Common Sense Media pointed out that Grande has "seemingly effortless vocal talent", but the concert is "so meticulously choreographed and staged that they feel almost as much about the
mise-en-scène as the music". Green downplayed the film's editing, and highlighted the presence of superficial chats instead of insight into Grande's life and personality. == Awards and nominations ==