Early history Aspen Dental was founded in 1998 in
East Syracuse, NY as the result of a merger between East Coast Dental, founded by Robert Fontana, and Upstate Dental, which Fontana had previously left in 1997.
2006 to present In 2006, private equity firm
Ares Management acquired Aspen Dental for an undisclosed amount. At the time of the acquisition, Aspen Dental operated 87 locations across seven states. In 2010,
Leonard Green & Partners purchased Aspen Dental from Ares Management for about $500 million. By August 2010, private equity firms were bidding on Aspen Dental and Kool Smiles, the two largest national chains of dental offices in the United States. Between October 2010 and July 2015, Aspen settled with state
consumer protection authorities in Pennsylvania, New York and Massachusetts and agreed to pay reimbursements to former patients and financial contributions to consumer protection probes in those states without admitting fault or wrongdoing. In June 2012, a
PBS series entitled
Dollars and Dentists produced by
Frontline in partnership with the
Center for Public Integrity described Aspen Dental's business model as one where dental services are advertised at steep discounts, but where patients were subsequently overcharged or given unnecessary treatments. In 2015, the United States District Court for the Northern District of New York dismissed a class-action lawsuit accusing the company of illegally owning dental practices and deceiving patients. The lawsuit accused Aspen of violating laws in 22 states which allow only dentists to own a dental practice. In 2015, an affiliate of private equity firm
American Securities led the
recapitalization of Aspen Dental Management Inc. in partnership with Ares Management, Leonard Green & Partners and the existing management team. In December 2020, lawsuits were filed against Aspen for negligence after an employee allegedly hid cameras in the office washroom at a practice in Illinois. In October 2021, Aspen Dental moved its headquarters to an office in Chicago's
Fulton Market District. In May 2022, a lawsuit was filed against Aspen dental for the death of Sandra Heath who reportedly died while under anesthesia at Cedar Park Aspen Dental office. The lawsuit was settled out of court in January 2023. ==Operations==