BOCHK offers a comprehensive range of financial products and services to retail and corporate customers, similar to those offered by most commercial banks. It is primarily known for its interest-income business (taking
deposits from retail customers for loans to corporates) although it has been moving into other non-interest-income areas such as personal loans, wealth management and other financial services in recent years. It has Hong Kong's biggest branch network including approximately 190 branches, 280 automated banking centres, over 1,000
automatic teller machines as of end 2019. Within
mainland China, BOCHK operates 14 branches () separately from its parent. BOCHK is treated as a foreign bank, more properly, 境外銀行 (
banks outside of the territory), for regulatory purposes as it is incorporated in Hong Kong. However, partly to clear up confusion between it and its parent in the mainland, it shifted all of its mainland-based business to Nanyang Commercial Bank in 2007.
Renminbi clearing bank BOCHK has been the designated clearing bank for personal transactions involving the
Renminbi (CNY, the currency of
mainland China) in Hong Kong since February 2004. This means that BOCHK acts as a settlement agent for RMB banknotes and funds in Hong Kong and an intermediary between banks in Hong Kong and the
People's Bank of China, the
central bank of the People's Republic of China. In return, BOCHK takes a 0.125% cut of all RMB deposits in Hong Kong that are repatriated back to mainland China. The
chief executive of Hong Kong announced on 18 November 2003 that the
People's Bank of China had agreed to provide clearing arrangements, marking for the first time that the Renminbi, which is fully on the
current account but not on the
capital account, has been allowed to clear outside of
mainland China. The scope of such RMB business includes deposit-taking, exchange, remittances and RMB cards. Hong Kong banks were invited to apply to become the designated clearing bank for RMB business; the People's Bank of China subsequently chose BOCHK as the clearing bank, for a term of three years. According to the
Hong Kong Monetary Authority, the major responsibilities of the clearing bank are to: • open RMB settlement accounts for participating banks for the acceptance and withdrawal of RMB funds • open a settlement account with the PBOC's
Shenzhen sub-branch to centralise the acceptance and withdrawal of RMB funds of the Clearing Bank and the participating banks • collect and distribute RMB banknotes • provide clearing services for RMB remittances and RMB cards issued by Hong Kong banks • provide services for the participating banks to square their RMB open positions that result from the exchange of RMB into Hong Kong dollars and vice versa.
Nanyang Commercial Bank , Hong Kong Founded in 1950 in Hong Kong, Nanyang Commercial Bank is a wholly owned subsidiary of BOCHK, with 42 branches. Nanyang primarily focuses on corporate customers, in particular small and medium-sized trading and manufacturing companies. It also has a loyal following among the overseas Chinese community, especially in
Southeast Asia. It relies on BOCHK for back-end office and
IT support. In 2007, it took over all of BOCHK's mainland operations, corporate and individual.
Chiyu Banking Corporation Founded by
Tan Kah Kee, an
overseas Chinese in 1947, Chiyu Banking Corporation Limited has 23 branches in Hong Kong and focuses on serving the community of residents of
Fujian descent in Hong Kong. Chiyu was explicitly created by Chen to create a sustainable business with profits to be devoted to education in
Xiamen and the rest of
Fujian province in China. Since its founding, it has spent more than HK$1 billion in education in the province, primarily through funding
Jimei University and its related schools. In 2017 BOC (HK) sold Chiyu Bank.
JETCO JETCO () (Joint Electronic Teller Services Limited) is the biggest network of
automatic teller machines in Hong Kong and
Macau, with nearly 3,000 cash machines. JETCO was founded along with the
Bank of East Asia,
Chekiang First Bank,
Shanghai Commercial Bank and
Wing Lung Bank, and at present covers
HSBC and
Hang Seng Bank, which have their own system. JETCO's agreement with UnionPay has been terminated leaving two choices for Hong Kong-based customers: get a UnionPay card, usable like any other on the mainland, or look for a Bank of East Asia ATM (Bank of East Asia has linked all of its mainland-based ATMs into the JETCO network) that can be used like any other JETCO ATM.
Other operations BOCHK also owns a travel agency known as
BOC Travel Services. This is a legacy from its acquisition of Nanyang Commercial Bank, which ran a travel agency for the convenience of its Southeast Asian customers. == Southeast Asia ==