"Best Thing I Never Had" received average to favorable reviews from music critics. Gerrick D. Kennedy of the
Los Angeles Times noted similarities between "Best Thing I Never Had" and Beyoncé's previous singles including "Irreplaceable" and "If I Were a Boy", and concluded that Beyoncé "certainly knows how to dump a man in style". Rich Juzwiak of
The Village Voice wrote that the song is not as iconic as its reference point "Irreplaceable", but "nor is it as shady". He commended the optimism in the song's lyrics.
Consequence of Sound writer Chris Coplan commented that the ballad is a powerful moment of self-realization, which is enhanced by Beyoncé's vocal performance "as [a] wounded bird turned resilient lioness". Choosing "Best Thing I Never Had" as the highlight of
4, Andy Kellman of
Allmusic described it as "a bombastic kiss-off saved by Beyoncé's ability to plow through it". Kyle Anderson of
Entertainment Weekly noted the moderate chart performance of "Run the World (Girls)", and wrote: "Best Thing I Never Had" finds Beyoncé mining the same kind of girl-power imagery as she did on 'Run the World (Girls)'. But there is something more direct and honest about the lyrics on the new single (perhaps it's the instant greatness of the line, 'When I think of the time I almost loved you / You showed your ass and I saw the real you'). 'Best Thing I Never Had' feels like the kind of crossover hit that will help
4 join the rest of Beyoncé's discography in multiplatinum land. Jessica Sinclair of
Long Island Press noted that "Best Thing I Never Had" is different from "Run the World (Girls)" and that it shows a side of Beyoncé that listeners rarely see. Similarly, Joanne Dorken of
MTV UK wrote that the song reveals "a more ferocious side to Beyoncé with its faster pace and aggressive piano backing". Robert Copsey of
Digital Spy commented that the "['Best Thing I Never Had'] is a classic Beyoncé track waiting to happen". Chad Grischow of
IGN wrote that "the lush backing music and [the] soaring vocals" on the song sound suitable for an updated take on the
Waiting To Exhale soundtrack album as Beyoncé is ecstatic that she ended a poor relationship before it was too late. Jon Caramainca of
The New York Times commented that the "Best Thing I Never Had" has "optimistic, coffee-commercial" pianos, which place Beyoncé directly in
Lilith Fair territory. James Montgomery of MTV News wrote that it is one of the best ballads on the album
4. James Dinh of the same publication added that the song has a radio-friendly appeal and a catchy chorus. with the latter calling it "a return to form" with a "regal sound of a radio smash". Ricky Schweitzer of
One Thirty BPM commented that even though the ballad sounds like a place-filler on
4, it remains largely superior "to the majority of the trash being churned out by Beyoncé’s peers". "Best Thing I Never Had" also received a few mixed and negative reviews. Amos Barshad of
New York magazine wrote that the ballad borrows more heavily from Beyoncé's own 2006 single "Irreplaceable", and that "[this] can't be a bad thing". However, he noted that "this time in language ('Sucks to be you right now') agreeable to a nation of tweens and in a manner agreeable to anyone who likes yelping along in unison to ascendant pop choruses." David Amidon of
PopMatters wrote that lines like "showed your ass" and "it must suck to be you" exemplify lame lyrics. He concluded that, "[listeners] are wondering how such lame lyrics could be sung with such earnestness." Alexis Petridis of
The Guardian wrote that the most interesting thing about "Best Thing I Never Had" is the curious image evoked by the chorus' lyric, noting that everything seemed fine until "the protagonist's former amorata 'showed your ass'".
Music Weeks Ben Cardew commented that its 1980s sound is "not a highlight". A negative review came from Al Shipley of
The Village Voice who wrote that "Best Thing I Never Had" and "
Party" were "among the album's worst and most unrepresentative songs".
Recognition "Best Thing I Never Had" received a nomination for Record of the Year at the 2011
Soul Train Music Awards. At the 43rd
NAACP Image Award presented on February 17, 2012, "Best Thing I Never Had" received a nomination in the category for
Outstanding Song. At the 2012
ASCAP Rhythm & Soul Awards, "Best Thing I Never Had" won in the category for Award-Winning R&B/Hip-Hop Songs.
The Guardians critic Dan Hancox placed the song at number four on his list of the 10 best songs of 2011. On
The Village Voices 2011 year-end
Pazz & Jop singles list, "Best Thing I Never Had" was ranked at number 604. ==Chart performance==