The organisation's work involves making sure the EU takes policy decisions that improve the lives of consumers. This covers a range of topics including competition, consumer rights, digital rights, energy, redress and enforcement, financial services, food, health, safety, sustainability and trade policy. Its priorities are defined by BEUC members who meet twice a year at the general assembly and at several experts’ meetings. BEUC actively campaigns for stronger product safety rules in the EU. The organisation advocated for the adoption of the
General Product Safety Regulation (GPSR), which entered into force in December 2024, replacing the previous directive to enhance market surveillance and ensure that dangerous products are swiftly removed from the EU market. Additionally, BEUC has been watching closely the
Transatlantic Trade and Investment Partnership (TTIP) negotiations since their start in June 2013, safeguarding consumer interests in Europe. 'The consumer view on TTIP' is a blog signed by BEUC's Director General, Monique Goyens and examines the possible effects that a trade deal between the EU and US might have on consumers. In 2012, BEUC celebrated its 50th anniversary. Some of the organisation's achievements in consumer-related areas include cross-border bank payments,
GMO labelling and personal
data protection. At the international level, BEUC is an associate member of
Consumers International, the global federation of consumer groups. Together with CI and other sister organisations, BEUC tackles all areas that impact consumers.
ANEC represents European consumers in the creation of technical standards.
ICRT is a global organisation active in research and testing. BEUC is also active in the Transatlantic Consumer Dialogue (
TACD), a forum of US and EU consumer organisations. == Members ==