The collision took place at approximately 8:26 p.m. EDT (00:26 UTC) on May 17, when '''' was reversing out of dock into the river from
South Street Seaport. For unknown reasons, the ship did not maneuver as planned, and travelled backwards under the nearby Brooklyn Bridge, crashing into the span. Wilson Aramboles, the
New York Police Department's Special Operations Chief, said that '
was intended to head out to sea, but ended up traveling in the wrong direction and instead moved toward the Brooklyn Bridge. "The docking pilot gave astern commands to the captain on the conning deck, which were acknowledged by the captain, translated to Spanish, and relayed to another crewmember on the deck below, outside of the navigation bridge. This crew member then relayed the orders to crewmembers within the navigation bridge, where commands were inputted." The ship initially departed the dock at around 2.5 knots after her lines were let go at 8:16. The report then indicates that the ship was moving as expected at this point; "Between 20:20 and 20:22, the ' moved astern and away from Pier 17 at 2.5 knots. Once clear of the slip, the docking pilot gave a stop command, gave a dead-slow-ahead order". There were 227 people on board at the time. The impact caused significant damage to the ship's masts, the deaths of two crew members, and injuries to multiple other crew members, three of whom were reported in critical condition. Additionally, several sailors were spotted hanging onto the damaged masts, though none fell into the river. ==Emergency response==