Cast and filming According to Straczynski, a number of people involved in the production, including lead actor Michael O'Hare, regard the episode as their favorite so far. The role of union representative Neeoma Connally was played by American actress Katy Boyer, while John Snyder played the character of Orin Zento. Snyder played the second Soul Hunter in the earlier episode, "
Soul Hunter". Straczynski regarded both of their performances as being very good. The episode was directed by
Jim Johnston, who previously directed the episodes,
Soul Hunter,
The Parliament of Dreams and
Survivors. Johnston also appears as the dock worker who yells, "I say we strike!. The original script didn't actually include scenes of the workers striking. Johnston noticed this and requested the inclusion of a worker calling his colleagues to strike. Johnston was told the budget had already been finalised and it wasn't possible to include another day actor. So Johnston decided to step in on the last day of filming and play the role himself. About twenty members of the production staff were also dragged in front of the camera by Johnston, and appear in the episode as members of the crowd. Commander Sinclair's unshaven, run-down appearance in this episode actually began because actor Michael O'Hare had only just arrived in California from New York where he'd had to be for the weekend. Director Jim Johnston thought that O'Hare's performance was particularly good when he was tired, so he instructed O'Hare to stay up late, and didn't allow him to shave for the rest of the week. Visual effects team leader
Ron Thornton, who worked on both
Babylon 5 and
Star Trek episodes during his career, wrote that the
Babylon 5 visual effects budgets were around one tenth of the corresponding
Star Trek budgets, but that
Babylon 5 effects were "...much more fun to do." The design for Earth transport shuttle – seen rising on an elevator in front of the Narn transport ship before the docking bay accident – was digitally created by Thornton as a variation of a physical miniature for a shuttle which he had built before he had worked for the BBC. The original miniature had been used as a shuttle in the ''
Blake's 7 episode, Orbit''. The freighter ships seen outside the station waiting to dock during the dock workers' strike were created digitally by Foundation Imaging artists taking parts from previously created ships, described by digital animator Mark Kochinski as "
kitbashing". The central hull tubes were modelled by Thornton, and the cargo pods were created by Kochinski, who writes that some of the ships seem to have a re-colored bridge taken from the Earth president's ship,
Earthforce One, which appeared in the previous episode, "
Survivors".
Music Music for the title sequence and the episode was provided by the series' composer,
Christopher Franke. Franke developed themes for each of the main characters, the station, for space in general, and for the alien races, endeavoring to carry a sense of the character of each race. ==Story arc significance==