In 2004, Tracy Harvey started writing a sitcom about a customer contact centre. Script editor
Doug MacLeod suggested that the material would make a good musical. The show had a preview season in October 2008 at the Phoenix Theatre in Elwood directed by Bryce Ives and choreographed by Dave Harford. The preview season starred
Alan Fletcher from the Australian TV soap opera
Neighbours, with cameo (voice) appearances from
Steve Vizard and Australian TV legend
Bert Newton. After the preview season, the show was developed and a new season began in April 2009 at
Chapel off Chapel, South Yarra. The 2009 season again featured Tracy Harvey as Jean Brown, with
Jeremy Kewley replacing
Alan Fletcher as male lead Frank McGee, and featured new voice-overs from
Derek Guille. ==Synopsis==