Several controversial images depicting promotional scenes from the film were released by
After Dark Films in Los Angeles and New York, where they were shown on billboards and taxicabs. The advertisement consisted of pictures involving the kidnapping, torture, and presumable murder of Cuthbert's character. Offended witnesses soon filed complaints to After Dark, who claimed it had been an error and explained that the concept was only one of several working ideas that were being considered for marketing to the general public. According to executive producer
Courtney Solomon, who spoke on behalf of After Dark, it was not supposed to have been approved; he followed by saying, "To be honest with you, I don't know where the confusion happened or who's responsible." "This film was done in association with After Dark Films. The nature of the association allows After Dark autonomy over their marketing materials, and therefore we neither saw nor approved this billboard before it was posted," said Peter Wilkes, head of Lionsgate investor relations. "Once aware of the materials and the reaction to them, we immediately asked After Dark to remove the billboards, to which they immediately and cooperatively responded."
Joss Whedon has become the public face of a movement directed at the
MPAA to remove the film's rating, in accordance with MPAA guidelines that state that any film that uses advertising that has not been approved by the MPAA (in this case, the advertising was specifically disapproved) will possibly forfeit their right to be rated. According to writer
Joey Soloway, who runs the website Remove the Rating, Solomon himself was responsible for the ads in question, going over the design in extreme detail, and is thus being disingenuous in the above-cited quote. The MPAA issued a ruling dated 28 March 2007, which said that, as punishment, it would not consider rating the film until at least 30 April, making the release date of 18 May less likely (because releasing the film "unrated" would greatly impact its potential to sell tickets). The MPAA is also, in an unprecedented move, requiring that they approve the placement of all forthcoming advertisements for the film. ==Release==