Her article “Genre as Social Action” is cited as foundational for rhetorical genre studies and has been identified as an essential work in Technical Communication. Portuguese, and German, has been reprinted in English three times, and has been the subject of special issues of the journals
Composition Forum and the
Canadian Journal for the Study of Discourse and Writing. In it Miller connects the concept of rhetorical situation characterized by
Lloyd Bitzer with the phenomenological and sociological tradition of
Alfred Schutz through the concept of typification. She sees genre as embodying typified rhetorical action which also has implication for perceived repetition or typification of situation, form, and motive. Rather than considering genre through a set of formal categories, this conception locates genres in social recognitions that are not finite in number nor determinate in form; rather, they change over time, both decaying and proliferating. In a 2009 overview of genre research,
Karlyn Kohrs Campbell in a handbook chapter on genre included an extensive summary of this article, calling it “groundbreaking.” She wrote, “Miller’s conclusion emphasizes the ways in which social knowledge and language competence teach us how to adopt personae and perform appropriate symbolic acts and to recognize such action in others, which are essential elements in creating and interpreting the discourse that is a part of our daily life as communicators.” In the introduction to his 1998 collection of landmark essays on contemporary rhetoric, which includes “Genre as Social Action,” Thomas Farrell said this essay “builds upon touchstone research in speech communication as well as compositional studies and philosophy of language. This essay works from one of the most wide-ranging bases of literature available to the field. Yet the result is a meticulously developed argument that gives new force to ‘genre’ as a governing term in rhetorical theory.” Aviva Freedman in 1999 said that Miller's article "launched a new field of inquiry, most aptly named rhetorical genre studies (RGS). Her reconceptualization of genre did more than illuminate a heretofore neglected area of composition studies; it cast a new light on all the central issues of writing theory and pedagogy.” and “Blogging as social action: A genre analysis of the Weblog” Her 1979 article “A Humanistic Rationale for Technical Writing” won the
National Council of Teachers of English Award for the Best Article in the Philosophy or Theory of Technical and Scientific Communication, 1975-1980 and is listed as an essential work in Technical Communication. and is the subject of an article analyzing its influence which identifies it as the most cited article in technical communication and the fourth most cited article in the history of the journal
College English. Miller's article argues for a rhetorical approach to scientific and technical discourses that acknowledges their basis in communal goals, values, and conventions. Rather than accepting
positivist understandings of science, which assume unproblematic relations between language and the external world, scholars and teachers of technical and scientific writing should seek to understand the basis of persuasive appeals for the relevant audiences of such discourse. Miller’s other research has explored how concepts from the rhetorical tradition, such as topical
invention,
kairos or timing, and
ethos or character, can interpret contemporary scientific, technical, and digitally-mediated discourse. == Further reading ==