Loud Howard Another coworker who became a regular character in the TV series, despite appearing in just a few comic strips on April 21, 1995 and March 17, 2006, and again by popular request on October 11, 2006 . Loud Howard is incapable of speaking quietly, and in the TV series his overpowering voice often breaks anything and everything around him, including people's eardrums. It has also shattered glass, caused his fillings to vibrate so hard they fall out of his teeth, slammed people against the wall and rendered his sneezes powerful enough to strip a person's flesh from their bones. He lives by an
airport, which likely accounts for his loud voice. Loud Howard made a reappearance on May 24, 2012, where he meets Topper and they both have a shouting match right outside Dilbert's cubicle.
Carol The bitter secretary of the Pointy-Haired Boss, who hates her boss and all of her co-workers. Initially a minor character in the strip, her character grew enough in popularity over the years that Adams started creating complete storylines for her. Her character was based on all the bad experiences Adams ever had with any secretary. Several strips feature Carol menacing or attacking co-workers with a
crossbow (Known as the "Secretary with a Crossbow"). Carol frequently attempts to put the Pointy-haired boss in situations where he will be killed; she states this to the boss directly on numerous occasions. She has, for example: encouraged him to buy a build-it-yourself helicopter kit; scheduled his business trips via third world countries experiencing rebel insurrections; caused him to crash his car by sending him texts marked 'crisis' so that he will answer them while driving; scheduled 'walking meetings' so that his lack of physical coordination may cause self-injury, for example by falling off a bridge, and holding a press conference stating that her boss is an infamous serial killer. Carol's two young, poorly behaved children also make appearances in the strip. She is voiced by
Tress MacNeille in the animated TV series.
Ratbert A rat formerly used as a laboratory test animal. A cheerful character and something of a nitwit though he does make the occasional brilliant observation. He usually gets all the lowest jobs but has been seen as a consultant before. He has made the pointy-haired boss fall under his consultant spell. Dilbert originally disliked Ratbert for being a rat, but Ratbert is later accepted as a member of the family. He was not originally intended as a regular character, but because of his popularity with readers he was kept. Ratbert first appeared on . He was not originally intended to be a regular, instead being part of a series of strips featuring a lab scientist's cruel experiments (Ratbert's name at this stage was XP-39C²). Ratbert soon realized that he was the subject of a hideous
macaroni and cheese experiment (the scientist made him eat huge amounts of it and writes in his notebook that it causes
paranoia in rats) and escaped, eventually finding a refuge in Dilbert's house. He was not initially accepted by the residents, especially Dilbert, who was highly prejudiced against rats. However, he finally allowed Ratbert to become a permanent member of the household. Ratbert chose his name through a discussion with Dogbert. Dogbert suggested names such as 'Rodney the Rodent' and 'Vernon the Vermin'. XP-39C² suggested the name 'Bill the Rat' before finally settling on 'Ratbert'. As a simple rat, and having been specially bred to be susceptible to peer pressure, Ratbert is very gullible and innocent, although optimistic. Sometimes his actions can become quite annoying, such as doing "rat dances". Like Dogbert, he has made inroads into business, once working as an
intern, a
concierge, a consultant (with an "external brain-pack" tied to his torso, which was actually a slab of liver) and vice-president of
marketing (for which he was hired on the basis of his week in a dumpster at
Procter & Gamble). He also became
CEO after a series of strips that involved the previous CEO jumping into a
volcano and the first replacement (a
vampire) burning up due to daylight. Ratbert was fired for
varnishing employees for use as office furniture. He received a
severance package of
$100 million, the corporate jet, perpetual benefits and a salary of $1 million per year. Ratbert's biggest ambition in life is to become loved and accepted. He tries to impress those he considers his friends on various occasions, and nearly always fails miserably. Just as Dogbert protects Dilbert on numerous occasions despite his contempt for him, so do Ratbert's friends and family. Ratbert is friendly with
Bob the Dinosaur, and is also good friends with
Mister Garbage Man, who tries—and fails—to enlighten Ratbert on the complexities of the universe.
Catbert The company's evil feline Human Resources director. Although he was originally just supposed to be around for a few strips, the fans named him and demanded more of him. An unnamed cat appeared in two 1992 strips as the companion of Dilbert's "perfect romantic match"; he or she strongly resembled the later Catbert design. The
real Catbert, unnamed, first appeared in a series of comic strips from September 12 to 16, 1994, when he attacked
Ratbert and rebooted Dilbert's computer before Dogbert finally kicked him out of the house. Reader response asked for "more Catbert," despite the cat never having been named, and Adams decided to bring him back as the "evil director" of human resources. Catbert appeared again on March 20, 1995, when Dogbert hired Catbert to handle downsizing (a process that leads to Alice and Wally running for the new org chart and colliding so hard that they ended up wearing each other's clothes, backwards). With the help of his "random policy generator", he comes up with sadistic, illogical, and often evil policies to force on the employees, such as permanently branding them, requiring them to schedule sick time before they actually get sick, replacing the health plan with
Google, and making time spent in the bathroom count as "vacation". He also has the help of his "Life Suck 3000" (to suck the life force out of employees faster than normal), and his library of HR binders that give strategies on downsizing and hiring of morons specifically. He often works in tandem with the
Pointy-Haired Boss, though on occasion he even harasses him with his policies. Catbert typically celebrates the creation of a new evil policy by purring loudly, hugging himself, doing the "evil dance" or by occasionally laughing himself fuzzy. He often abuses workers by doing things like sending
Wally home for wearing shorts, even though Wally's pants reach his ankles. He also claws up employees, once batted Dilbert's head off, hid Asok the intern in his
litter box, and pulled some strings to get Wally moved to a window cubicle (so as to use Wally's head as a bed to lie on while warming himself in the sun). Catbert's more cat-like traits include use of the litter box, purring, and lying on warm or sun-heated surfaces. Some of his own strategies have been known to backfire on him, like the August 2007 strips where he made the employees wear brain monitoring helmets when he suspected they were thinking about pleasant stuff rather than work. Wally, naturally, was the first whose helmet went off, and when Catbert went over what he was thinking about he went metaphorically "blind", possibly with the same reaction the Pointy-haired boss afterwards had: "I was happier not knowing." His more evil nature is also kept in with the TV series, voiced by comedian,
Jason Alexander, with a notable example being his forging a confession in Dilbert's name claiming Dilbert had been responsible for pilfering dry erase markers as well as using his computer for X-rated sites (as well as completely unrelated crimes such as the
Lindbergh kidnapping and the
shooting of Larry Flynt), as well as publicly announcing Dilbert's "signing" of the confession with permission given to the other employees to treat Dilbert like a pariah.
Dilbert's mother Dilbert's mother (known by fans as "Dilmom") is a homely and intelligent woman. She used to think Dilbert worked at a railroad because he is an engineer. She is often selfish and openly uncaring towards her son; in the TV series she states that, although she loves him, she does not actually like him (but she does like Dogbert). The comic often shows her and her son passive-aggressively attempting to get out of seeing each other. She has nearly the same level of technical knowledge as Dilbert, although she has him do technical work for her. She is obsessed with Scrabble and has been accused of cheating with "counterfeit vowels". (This is a reference to Scott Adams' own mother.) She is voiced by
Jackie Hoffman in the TV series. Her husband has been missing for years, at a 24-hour "All-You-Can-Eat" restaurant in the local mall (he will not leave until it is all he can eat); in the animated series, she was touched by a
surveillance video of him, given to her by Dilbert and Dogbert. Dilbert's mother's name appears in the April 12, 2006 and the May 31, 2009 strips. She is also called "Dilmom" in the TV series episode "Hunger", by Dogbert and later a TV announcer.
Phil, the Prince of Insufficient Light A parody of Satan (the "
Prince of Darkness"), Phil ("Prince of Insufficient Light and Supreme Ruler of Heck") is a minor demon who punishes people for small crimes by "darning them to heck" with his "pitch-spoon". Such crimes include using copier paper for the printer, stealing a chair from another cubicle, and finishing off the last coffee from the coffee maker without making another pot. As a minor demon, Phil's punishments are annoying, rather than tormenting, such as being forced to sit at a secretary's desk and be teased by coworkers, or being forced to sit among the accountants at lunchtime and listen to their boring conversations, or, in one strip, "using the spoon" (which involved
spooning with said person). Phil was eventually revealed to be the Pointy-Haired Boss's brother. Adams is inconsistent with his depictions of Phil, who sometimes has horns and sometimes does not, and sometimes carries a pitchfork rather than a spoon. Adams has stated that the inconsistency is because he sometimes forgets that Phil is not supposed to have a cape or a pitchfork. He also drank milk.
Bob the Dinosaur A vegetarian dinosaur who tries to avoid using modern technology and seems proud of his
low-tech lifestyle. He was found after Dilbert calculated that dinosaurs could not be extinct, and they therefore must be in hiding. Bob was found hidden behind the couch. Bob has a wife (Dawn) and son (Rex), who also live in Dilbert's house, but they are seen far less frequently than he is, since most of his time is spent at Dilbert's office, where his wedgie duty is constantly needed while working with incompetent co-workers, salesmen, or clients. He has also revealed that, being a dinosaur, he is of course mistaken for a
COBOL programmer. Bob likes to nap and eat carrots. In the
television series, he appears in the cold opening of the episode "The Little People".
Mister Garbage Man Dilbert's garbageman is frequently described in the comic as "the world's smartest garbageman". He appears for the first time in the strip of December 5, 1989. He occasionally solves extremely complex problems for Dilbert and in various strips has developed several futuristic inventions. He once returned Dilbert from the dead by repairing the cloning device that Dilbert had thrown into the garbage. In the TV show, it is revealed that he is the only garbageman for the whole city and is able to collect for all houses through "shortcuts" (i.e.
wormholes).
Tina Tina is a
technical writer who was introduced both to add more females to the cast and to satirize the technical writing profession of the late 20th century. Tina was portrayed as a frustrated feminist, always on the defensive about her skills and her value to the company. She was sometimes referred to as "Tina, the brittle technical writer." She never appears in the TV series, but she appears in some of the animated shorts. ==Elbonians==