In addition to the multiple columbaria that are open to the public for visitation, there are five vaults in the basement of the crematory that are closed to the public. These vaults house the cremains of over 10,000 individuals. Cremains were placed in vaultage for a variety of reasons, including those that were unclaimed, the inability for family to pay for a public niche or the deceased or their family choosing for a private inurnment location. Most, but not all, of these cremains have been placed in copper box urns with name labels affixed to them. Chapel of the Pines ended the practice of storing cremains in the vaults in 2006 and any unclaimed cremains since then are turned over to the
Los Angeles County Department of Medical Examiner after being held for sixty days. Although vaultage is no longer offered, the vaults are legally considered a
tomb and, under California law, removal of cremains from the vaults is considered
exhumation of a grave and is not permitted without either permission of the surviving family or a court order. ==List of notable interments==