Terminal location The terminal site is bounded by Charles, Gaukel, Joseph, and Ontario Streets in Kitchener's downtown core. However, earlier in the 20th century the site was considered to be on the edge of downtown. This changed in 1947, when the Bullas department store opened on the site as the anchor for the Bullas Building, a mixed-use building which at various times was used for residential, commercial, and industrial purposes. The Bullas brothers, Ross and Roy, had expanded to the site from an earlier location on Joseph Street which was used for their father's furniture storage and distribution business. The move coincided with a wave of postwar prosperity and suburbanization which created a greater demand for fine home goods such as furniture and appliances from Kitchener's manufacturers, but which would ultimately undermine the downtown commercial area with the construction of suburban shopping malls like the
Fairview Park Mall in the 1960s and 1970s. At the time, Charles Street only ran as far east as Ontario Street, where it dead ended, and it was "little more than a lane".
The terminal The building, which was designed by the local modernist architect John Lingwood, was completed in 1988 by the City of Kitchener, which operated
Kitchener Transit, GRT's forerunner, at the time. It replaced a facility at Duke and Scott streets, which had become overcrowded. Ownership transferred to the
Region of Waterloo (the operator of GRT) on January 1, 2000, when Kitchener Transit and Cambridge Transit were merged. In 2002, the Transfers Café moved into the terminal's restaurant location, which it occupied until the closure of the building. Local bus service at the terminal ceased on June 24, 2019, with the launch of the
Ion rapid transit system and reorganization of bus routes to feed the LRT. Road access to the terminal was limited to the first and last lanes, for intercity service and GO buses respectively. The remaining three lanes were barricaded using concrete walls. On September 7, service to Toronto and intercity bus service from the station was terminated, making the terminal redundant. GO Transit and
Greyhound were moved to curbside stops in the vicinity of the terminal, with the last roadways into and out of the facility blocked with barriers and the building itself locked. The future of the terminal's site is unclear, although it will likely be sold, demolished and redeveloped. In the meantime, it remains owned by the Region, sitting abandoned. In late 2020, a
COVID-19 testing centre was established on the site by
Grand River Hospital; testing is administered on the former platforms for drive-through patients while medical staff use the building to maintain supplies and keep warm in winter weather. Public consultations on the fate of the property are set to begin in the autumn of 2021; no final decision is expected before mid-2022. A proposal by members of Kitchener's Land Back Camp to build an Indigenous community centre on the site inspired a documentary,
Imaginings and Recollections, after gaining support in a local petition and a design proposal from several architecture students at the University of Waterloo. ==Facilities==