Trust Trust is a key element of encouraging a child to express their views. Strategies for building trust with children include: • Demonstrate that you care for and respect the child as a person. • Ask the girl or boy how she or he is, how she or he feels about where they are living and their life situation, ask if there is anything she or he needs. • Engage in a gentle conversation with the child about day-to-day matters. • Show empathy and express positive feelings. Talk to the child about things that are important to the child and that interest her or him. • Sense if the child is comfortable talking with you, reassure the child and give the child a feeling of control of what is happening. • Make the meeting room child-friendly. • Introduce yourself and explain your professional role. • Explain the purpose of your meeting and what the meeting is about, why you are there to talk to the child and what will happen afterwards. • Allocate sufficient time to speak to the child and to listen. • Provide quality interpretation and
cultural mediation wherever required. • Give the child time to reflect about the information you shared, to digest it and to come back for a second or third meeting, if and as required and appropriate. • Ask the child if she or he has understood the information and to explain what they understood, and take time to ask the questions you need to ask.
Age-sensitive communication In the cases of younger children or children with impaired cognitive skills, the child's participation can be through drawing or play, or by observing of the child's behaviour with family members and care staff. Adapting the language to the age and development of the child helps insure the child can understand the issues at stake and express her or his feelings and views. National laws usually define age limits for children to have the right to contact social services on their own initiative, to be heard in judicial and administrative procedures, to act as a litigant or party to a case, to appeal against decisions, and to complain and seek redress. The age limits defined under national law differ among countries and, in some cases, also between the various laws applying to different groups of children and contexts. The right of younger children to be heard is often not addressed in the same way as the right of adolescents. Special measures nationally can ensure younger children are not excluded from exercising their right to be heard.
Gender considerations for the right to be heard For some children, the gender of the interviewer, interpreter, cultural mediator, guardian or care staff may change their willingness to express themselves. The may depend on the experiences that children have with men and women in their homes and communities, and if in
migration, during their journey or in places of destination. Traditional gender roles and relations can also play a role. The
gender identity of the child should be respected. == Enabling factors in transnational cases ==