Prior to July 1971, Chen held administrative positions at various organizations, including the
University of Michigan, head of Science Library at
McMaster University (1963–64), head of Engineering, Mathematics and Science Library at
University of Waterloo (1965–1968), and associate head librarian at
MIT Science Library (1968–1971). Chen moved to Canada in the summer of 1962. After working briefly at the Windsor Public Library she accepted a position at the
McMaster University Library as a reference librarian and, within six months, was promoted to the head of the engineering and science library. In September 1964 Chen started work as a senior reference librarian at the University of Waterloo. In July 1965, after holding an appointment as the supervising librarian, Chen was named head of the engineering, science and math library. and multimedia CD (1991) by the
Voyager Company, entitled
The First Emperor of China (
Qin Shi Huang Di ()), supported by the U.S.
National Endowment for the Humanities (NEH) as part of her project entitled PROJECT EMPEROR-I. The videodisc and CD provide interactive access to images, videos and descriptive information about the 7,000 lifesize figures of
terra cotta warriors and horses found in the archeological excavations near
Xi'an, China, in March 1974.
The First Emperor of China CD was voted one of the 50 Best CD-ROMS by
MacUser in 1979. Chen's Project was written up by authors in various computer and videography publications including
Multimedia Solutions,
Computerworld Special Report, and in Library and Humanities Literature such as the Library of Congress
Gazette,
Visual Resources, and
Library Journal. It was the lead cover article in
Academic Computing in March, 1989.
The First Emperor of China was one of three university projects selected for inclusion in Sun MicroSystems’ brochure for worldwide distribution to higher education and research institutions. It was also chosen for debut presentation at the TECH 2000 Preview Reception at the new TechWorld Plaza, Washington D.C. in 1990, in the company of Robert Abel's multimedia version of Picasso's
Guernica,
National Geographic Society's "GTV," "Ice Run," and "Mandala Systems;" and it was included in a Museum Exhibit at The Cleveland Museum of Art, Cleveland, Ohio. The
Visual Almanac (a videodisc with a set of 20 floppy disks with
HyperCard programs) produced by the Multimedia Group of
Apple Computer, Inc. includes contributions from PROJECT EMPEROR-I. PROJECT EMPEROR-I has also contributed to the CD-ROM and Videodisc Samplers for Higher Education, produced by Apple Computer, Inc. in the beginning of 1990.
Information Technology Advisory Committee With an Executive Order, Chen was appointed by President Clinton in February 1997 to serve as a member of the U.S. President's Information Technology Advisory Committee (PITAC). As a PITAC member serving under both Presidents Clinton and Bush between 1997 and December 2002, she co-chaired the PITAC Subcommittee on International Issues, and was a member of the PITAC Subcommittees on Next Generation Internet (NGI) and IT*2 Initiative Review; and Panels on Digital Divide, Digital Library, Learning of the Future, Individual Security, and others. She also chaired the PITAC's activity on Digital Divide for Smaller Institutions.
Digital Library Development Chen's work in multimedia led her to work toward developing global digital knowledge bases and digital global information sharing. As early as 1993, she introduced her global digital library concept as the central theme of her keynote speech in Taipei, Taiwan at the International Conference on National Libraries – Towards the 21st Century. Chen's PITAC involvement led her to work toward universal access of digital information, and she collaborated from 2001 to 2008 with the co-chair of PITAC, Prof.
Raj Reddy of Carnegie Mellon University, as the Co-Principal Investigator of the China-US
Million Book Project which he initiated. Chen made her proposal to the
National Science Foundation (NSF) / International Digital Library Projects (IDLP) in 2001, and has led two major NSF Projects since then: (1)
Global Memory Net and (2) International Collaboration to Advance User-oriented Technologies for Managing and Distributing Images in Digital Libraries.
Global Memory Net, launched for public access in July 2007, is a global image digital library and gateway to the world's cultural, historical, and heritage multimedia resources, with collaborators from different parts of the world. The system for this project was modified and enhanced for the development of
World Heritage Memory Net in partnership with
UNESCO World Heritage Centre (WHC), which provides instant multimedia and multilingual access to all
World Heritage Sites inscribed by UNESCO WHC.
American Library Association Throughout the years, Chen has been active in professional associations such as The
American Library Association (ALA),
Library Information Technology Association (LITA),
American Society for Information Science and Technology (ASIS&T), and the
Association for Library and Information Science Education (ALISE). In 1995, Chen became the first Asian American formally nominated by the American Library Association as a presidential candidate, and was named by
Avenue Asia as one of the “500 Most Influential Asian Americans in the US.” ==Conferences==