In 2014, telemarketing company Civic Development Group (CDG) was required to pay "$18.8 million, the largest penalty ever imposed in a consumer protection case" by the
Federal Trade Commission (FTC). COFAV was one of the F-rated charities for which CDG conducted fundraising.
CharityWatch In 2016,
CharityWatch gave COFAV an F assessment on a scale of A+ to F as it did not meet transparency or governance standards, for example the COFAC had fewer than five voting members. As well, for the fiscal year ending on September 30, 2015, only 11% of their calculated total expenses (c. $1,600,000) were spent on programs with 89% spent on overhead. Kleiner revealed that according to the 2015 Center for American Homeless Veterans' tax returns, "it provided just $200 in grants to other organizations out of $2.5 million in overall expenditures, the vast majority of which paid telemarketers." According to an October 24, 2018, article co-published by CPI,
NBC News,
Public Radio International (PRI) and the
Buffalo News, a former Circle of Friends staffer, turned whistleblower, asked the "IRS to revoke not-for-profit status of the Circle of Friends for American Veterans and the Center for American Homeless Veterans" because "his former employer is bilking donors out of millions of dollars—money intended to help homeless veterans". In their October 4, 2018, response, the IRS noted that this could "take several years until final resolution of all tax matters." "Charity Navigator holds that reputable charities should spend at least 75 percent of expenses on programs." ==Office of the Attorney General of Virginia (2020)==