The General Command of Dubai Civil Defence operates under the leadership of the
Commander-in-Chief and his deputy. The Commander-in-Chief oversees an organizational system comprising supervisory offices and specialized sectors, and organizes a number of general departments concerned with field operations, prevention, institutional support, and strategic development.
General Department of Operations The General Department of Operations constitutes the operational core of the General Command of Dubai Civil Defence. It is responsible for coordinating all emergency and incident responses around the clock. The department supervises civil defence stations distributed across the various areas of the Emirate and coordinates firefighting operations, land and marine rescue, hazardous materials incidents, and industrial disasters. The department also relies on advanced electronic communication and monitoring systems, including instant reporting systems and the integration of buildings and facilities with early warning alarm systems, to ensure rapid response and reduce response time to incident locations.
General Department of Prevention and Safety This department is responsible for regulating and implementing
fire safety and protection requirements in the Emirate of Dubai. Its duties include reviewing and approving engineering plans, issuing licenses and permits, conducting inspection and monitoring campaigns on facilities, and ensuring compliance with approved standards. The department also oversees smart prevention systems and the connection of buildings to the electronic monitoring system operating around the clock (24×7), thereby reinforcing the concept of proactive prevention.
General Department of Institutional Support This department is concerned with administrative, financial, and logistical matters, and supports field operations by providing qualified human resources, managing budgets, securing supplies and equipment, and developing technical infrastructure. It includes specialized departments for human resources, financial affairs, procurement, support services, and information technology.
General Department of Strategy and Institutional Excellence This department is responsible for developing strategic plans, monitoring performance indicators, and applying best practices in government excellence. It also oversees institutional innovation programs, digital transformation, and the development of smart systems, in alignment with the Government of Dubai's directions toward leadership and sustainability.
General Department of Training and Qualification This department is responsible for preparing and implementing specialized training programs for civil defence personnel and enhancing their professional competencies, in coordination with the Dubai Civil Defence Academy, to ensure a high level of operational readiness.
Other Departments Hazardous Materials Department Search and Rescue Department Stations Department
Corporate Communication Department
Internal Audit Department Legal Affairs Department Innovation and Development Department Smart Systems Department == Services == The General Command of Dubai Civil Defence provides a range of services, most notably: Company accreditation services Engineering plans services Firefighting and rescue services Hazardous materials services Licensing and inspection services “Hassantuk” services Community awareness == Smart Systems (Hassantuk) == The
Hassantuk system is one of the smart systems associated with enhancing readiness and early incident response. It specializes in real-time detection and reporting of alarms and in connecting buildings and facilities through a 24/7 monitoring system across the Emirate. == Vision, Mission, and Values ==
Vision: To make Dubai the best city in the world in ensuring the safety of lives and property.
Mission: To operate effectively and efficiently to enhance the quality of life of Dubai's community through innovative, proactive, and sustainable services to safeguard lives and property.
Values: Loyalty and sacrifice; tolerance and good conduct; transparency and integrity; efficiency and readiness; teamwork; leadership and innovation; sustainability. == Vehicles and Equipment ==