1825–1862 – Rugs, slippers and prizes Origins of C. & J. Clark can be traced back to 1821 when Cyrus Clark (1801–1866) entered into a partnership with a
Quaker cousin in the trade of
fellmongering,
wool-stapling and tanning in Street, Somerset. By 1825, this partnership had been dissolved and Cyrus relocated to a site on the High Street in Street, utilising premises that belonged to his father-in-law to exploit his idea of making rugs out of sheepskins instead of pulling off the wool. C. & J. Clark recognise this as the beginning of their business and continue to occupy the site upon which Cyrus started to this very day. By 1828, as the business had grown, Cyrus appointed his younger brother James (1811–1906) as an apprentice. Educated away from Street, James was meant to be apprentice to a chemist in
Bath, but successfully pleaded with his parents to let him stay in Street and help Cyrus. In 1828 to 1829, whilst serving this apprenticeship, James began utilising the offcuts that were too short for making rugs to produce slippers (known as Brown Petersburgs). The slippers were made using outworkers who collected materials from the factory, assembled footwear in workshops at home and returned the finished product for payment. This trade rapidly evolved, providing James with a legitimate claim to an equal partnership in the business when his apprenticeship was served in 1833. Thereafter, it traded as C. & J. Clark. The brothers developed national and international trade (Ireland in the 1820s, Canada by the 1830s, Australia in the 1850s) and were notably innovative, winning the gold medal at the
Great Exhibition in 1851 for their gutta percha elongated galosh.
1863–1903 – Riding the storm A couple of bad years that combined volatile market conditions, a certain lack of financial rigour and questionable planning brought the business to the brink of bankruptcy in 1863. The local Quaker community stepped in and part of the bailout deal was the nomination of James' eldest son, William Stephens Clark (1839–1925) to the helm of C. & J. Clark. William Clark put in place an accelerated repayment plan that saw indebtedness drop considerably to 1873 when he became a partner in the business with his father James. For the first time in Britain, William mechanised the
shoemaking process and went on to establish C. & J. Clark both as a pioneer of new technology and as a champion of footwear innovation. James withdrew from the partnership in 1889, to be replaced by his son Francis, William's younger brother. In line with the family's Quaker values, the capital was also extended beyond the factory to benefit social initiatives in Street: a school was founded so that young men and women could combine working in the factory with continuing their education, a theatre was opened, a library was built, along with an open-air swimming pool and town hall. Playing fields were established for the benefit of all and low-cost housing was provided by the company for its employees.
1904–1945 – Style, technology and foot measuring In 1903 the partnership arrangement was discontinued in favour of a
private limited company. This enabled the succession to the third generation of family members as children of William Stephens Clark became 'life directors' alongside Francis and himself. Tasked with specific responsibilities, Alice Clark, John Bright Clark and Roger Clark developed distinct roles. Brothers John Bright and Roger Clark studied American making processes and techniques with a view to appointing a suitable candidate experienced in the American factory system that they might bring to Street. John Walter Bostock from
Lynn, Massachusetts was recruited in 1904. The implementation was a resounding success and Bostock was made a director of the company in 1928. A London Office, opened in the
West End in 1908, supplemented the shoemaking knowledge with style information. A reputation for high-quality goods available in the latest fashions, was established in the early 1910s, and remained until the
Second World War. A premium quality 'Tor' range was produced on the principles of standard lines, followed by a range of affordable fashionable footwear called 'Wessex'. The company had its first national press advertisement in 1934 and entered formally into retailing in 1937 through the acquisition of Abbotts chain of shops based around
London and the provinces. "Peter Lord" was created by Hugh Bryan Clark as a retail brand to avoid alarming agents or alerting competitors to the company's activities. It steadily evolved into a national network of stores. Growing awareness that 'bad feet' were the product of ill-fitting shoes determined Bostock to devise a new shoe fitting system based on the detailed analysis of thousands of foot measurements taken from local school children. In line with the findings the company launched its new children's ranges in 1945 with a choice of four width fittings, simultaneously with the new Clarks foot gauge that acted as a scientific
measuring instrument to aid the shop assistant.
1946–1995 – Growth and challenges Expansion of the business post-war was largely initiated by fourth-generation family members: Bancroft Clark, appointed managing director and chairman in 1942 and his cousins, Anthony Clark and Peter Clothier, accountable for Sales/Marketing and Manufacturing respectively. The start-up or acquisition of additional manufacturing facilities (peaking at 17 domestic factories) across the South West and South East of England and South Wales meant that the company's volume market share in the UK increased from 1.1 per cent in 1945 to 9 per cent by 1970. Foreign manufacturing was also sought through agreements with existing domestic manufacturers: Ireland in the 1930s with Australia, Canada and South Africa added in the 1940s and 1950s. Nathan Clark (younger brother of Bancroft) negotiated a number of these agreements in his capacity as Overseas Manager until 1952. Bancroft retired in 1967. His son, Daniel Clark succeeded Peter Clothier as managing director in 1973, with Anthony Clark remaining as chairman. He retired in 1974, when his son,
Lance Clark, was appointed managing director of the manufacturing and wholesaling division. In 1974 Clarks bought the fashionable Ravel, Pinet and Mondaine. The company acquired "K" Shoes, based in Kendal, Cumbria to salvage it from a hostile takeover. The closure of factories started in 1978, and continued throughout the 1980s. Daniel Clark resigned in 1986 replaced by John Clothier (son of Peter) who remained CEO throughout the turbulent buy-out negotiations with Berisford International Plc, a properties commodities group that attempted to take the troubled company public. While the proposal was defeated by shareholders at the EGM convened on 7 May 1993 it was also decided to move away from direct family management to professional managers, who would rationalise the business, and would be more comfortable with making the changes needed for its recovery.
1996–2019: Worldwide growth and a global brand , United Kingdom The appointment of
Tim Parker as CEO in 1996 was made on the initiation of the newly elected chairman, Roger Pedder. Clarks format was radically changed with the 'Act Your Shoe Size Not Your Age' Campaign in 1997, which contributed to a freshening of the brand. Completion of the transition from manufacturing to a wholesaling and branded retailing business was conducted by Parker's successor, Peter Bolliger, who became CEO in 2002. Closure of the company's remaining manufacturing interests meant that the last Clarks UK factory ceased production in 2005 followed by the last "K" factory in 2006. Production was relocated off-shore, using third party factories, predominantly located in Asia. Transformation of retail and investment to modernise company infrastructure and systems was also completed. Street consequently remains the epicentre for company operations, a distribution facility having been constructed in the village in 2005 with the capacity to process 1 million pairs of shoes per week. Former CEO, Melissa Potter, who was appointed in 2010, re-organized the business in four regions Americas, Asia Pacific, Europe and United Kingdom & Republic of Ireland (from February 2013), the re-launch in China, the move into India, the launch of the online business and the increased focus on building a global brand. Melissa Potter stepped down as CEO in September 2015. Non-executive chairman Thomas O’Neill lead the business until 2017 when Mike Shearwood was appointed as the new CEO. Then following Shearwood's resignation in June 2018,
Stella David was announced as interim CEO. In February 2019, Giorgio Presca was announced as the new CEO, and David returned to her role on the board. In May 2018, the company announced that it would build a new production plant next to its headquarters in Street, Somerset. The £3 million factory would see the latest in robot technology and create 80 jobs and produce over 300,000 pairs of Desert Shoes per year.
2020–present: Private equity takeover and industrial action In November 2020, Clarks announced a rescue plan through a £100 million investment by the Hong Kong–based private equity firm LionRock Capital after a
company voluntary arrangement (CVA), a form of insolvency, in which the Clarks family will lose overall control of the company. The CVA requires the agreement of landlords, who would receive a percentage of turnover as rent, and creditors. In January 2021, Viva China Holdings has agreed to acquire 51 per cent of LionRock Capital Partners QiLe Limited, the private equity firm which will own the Clarks brand, for £51 million. The majority owner of Viva China Holdings is entrepreneur
Li Ning, a former Olympic gold medal winner for China. This resulted in Victor Herrero, a Spanish executive and former CEO of
Guess, being named as the new Clarks CEO in March 2021. Prior to his appointment as CEO, he served as a board member to Clarks since April 2019. Hierro then oversaw cost-cutting measures, including offering staff a choice of lower wages or redundancy, which the
Financial Times said "provoked resentment among many life-long employees and fury from unions", with "[m]any staff with long service at the company [...] moved on to
minimum wage contracts". In late 2021 staff at their Street warehouse went on strike over firing and rehiring. Jonathan Ram was named CEO in March 2022 and took the position in April of that year. Sterling featured in the companies Back to School campaign in 2023 to launch the "Goal" shoe, a school shoe aimed primarily at primary school children, in an attempt to "capture the attention, consideration, and affection of Millennial parents". The advertisement campaign was said to "create scenarios based on familiar primary school situations with authentic interactions between real schoolchildren and teachers". The Raheem Sterling range of school shoes feature a football on the bottom soles, with each shoe featuring half a football which, when both shoes are placed together, form a full football on the bottom. The company claim that the "football inspired playprints sole design lets kids leave their own unique impression on the world". The interior of the school shoes in the range feature a green insole, with a football themed lining. In January 2024, Clarks' operations in the Netherlands went bankrupt as part of a restructuring takeover plan, where Alain Broekaert Group (GAB) will maintain ownership of the company. ==Clarks Companies North America (CCNA)==