In March 2013 during
SXSW, an issue arose when Marvel Comics attempted to distribute over 700 comics for free via ComiXology for the Marvel #1 promotion. The ComiXology servers were unable to keep up with user demand, preventing users from obtaining the promotional comics, as well as from reading comics they had purchased. This led to a formal apology and the promotions being delayed. Soon afterward, the promotion was offered again and was reported to have "worked flawlessly". In the aftermath of the ensuing difficulties some users have raised concerns regarding access to their files should the platform ever shut down. To respond to this concern, in July 2014 selected publishers allow for DRM-free downloads of their comics. On April 9, 2013, writer
Brian K. Vaughan issued a statement on Fiona Staples's blog that
Apple Inc. had prohibited the sale of
Saga #12 through iOS. This statement was quickly reported by the media, the impetus for the "ban" was speculated to be in response to two panels that depicted
oral sex between men in a small, inset image violated Apple's restrictions on sexual content. The issue was available through the ComiXology and
Image Comics digital comics website stores. The ban was criticized by artists and writers, who pointed to similarly explicit content in previous issues and in other works sold through
iTunes.
William Gibson and others suggested that the restriction could have occurred specifically because the drawings at issue involved gay sex. A day later, Comixology announced that it had been they, not Apple, who had chosen not to make the issue available, based on their interpretation of Apple's rules, and that after receiving clarification from Apple, the issue would be sold on iOS devices. Brian K. Vaughan then issued a statement apologizing for the miscommunication. After Amazon's purchase of ComiXology, the company removed the option of purchasing comics inside the
iOS app. This change resulted in immediate internet backlash from the comic book reader community, criticizing Amazon's acquisition of the distributor. This change to ComiXology's structure has made readers concerned about the future of digital comic distribution. On February 17, 2022, Amazon replaced the original ComiXology website using Amazon's native online storefront, as well as updating the app, and closing ComiXology's Submit program in favor of Kindle Direct Publishing, which is also used to self-publish eBooks on Amazon Kindle. The new changes on publishing have also led to concerns about the lower amount of royalties, as well as requiring publishers to manually format their works in order to make them available on the new website. ==Reception==