MarketInformation and communications technology
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Information and communications technology

Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and manipulate information.

Etymology
The phrase "information and communication technologies" has been used by academic researchers since the 1980s. The abbreviation "ICT" became popular after it was used in a report to the UK government by Dennis Stevenson in 1997, and then in the revised National Curriculum for England, Wales and Northern Ireland in 2000. However, in 2012, the Royal Society recommended that the use of the term "ICT" should be discontinued in British schools "as it has attracted too many negative connotations". From 2014, the National Curriculum has used the word computing, which reflects the addition of computer programming into the curriculum. Variations of the phrase have spread worldwide. The United Nations has created a "United Nations Information and Communication Technologies Task Force" and an internal "Office of Information and Communications Technology". ==Monetization==
Monetization
The money spent on IT worldwide has been estimated as US$3.8 trillion in 2017 and has been growing at less than 5% per year since 2009. The estimated 2018 growth of the entire ICT is 5%. The biggest growth of 16% is expected in the area of new technologies (IoT, Robotics, AR/VR, and AI). The 2014 IT budget of the US federal government was nearly $82 billion. IT costs, as a percentage of corporate revenue, have grown 50% since 2002, putting a strain on IT budgets. When looking at current companies' IT budgets, 75% are recurrent costs, used to "keep the lights on" in the IT department, and 25% are the cost of new initiatives for technology development. The average IT budget has the following breakdown: == Technological capacity ==
Technological capacity
The world's technological capacity to store information grew from 2.6 (optimally compressed) exabytes in 1986 to 15.8 in 1993, over 54.5 in 2000, and to 295 (optimally compressed) exabytes in 2007, and some 5 zettabytes in 2014. This is the informational equivalent to 1.25 stacks of CD-ROM from the earth to the moon in 2007, and the equivalent of 4,500 stacks of printed books from the earth to the sun in 2014. The world's technological capacity to receive information through one-way broadcast networks was 432 exabytes of (optimally compressed) information in 1986, 715 (optimally compressed) exabytes in 1993, 1.2 (optimally compressed) zettabytes in 2000, and 1.9 zettabytes in 2007. The world's technological capacity to compute information with humanly guided general-purpose computers grew from 3.0 × 10^8 MIPS in 1986, to 6.4 x 10^12 MIPS in 2007. ==Sector in the OECD==
Sector in the OECD
The following is a list of OECD countries by share of ICT sector in total value added in 2013. ==ICT Development Index==
ICT Development Index
The ICT Development Index ranks and compares the level of ICT use and access across the various countries around the world. In 2014 ITU (International Telecommunication Union) released the latest rankings of the IDI, with Denmark attaining the top spot, followed by South Korea. The top 30 countries in the rankings include most high-income countries where the quality of life is higher than average, which includes countries from Europe and other regions such as "Australia, Bahrain, Canada, Japan, Macao (China), New Zealand, Singapore, and the United States; almost all countries surveyed improved their IDI ranking this year." ==The WSIS process and development goals==
The WSIS process and development goals
On 21 December 2001, the United Nations General Assembly approved Resolution 56/183, endorsing the holding of the World Summit on the Information Society (WSIS) to discuss the opportunities and challenges facing today's information society. ==In education==
In education
There is evidence that, to be effective in education, ICT must be fully integrated into the pedagogy. Specifically, when teaching literacy and math, using ICT in combination with Writing to Learn produces better results than traditional methods alone or ICT alone. The United Nations Educational, Scientific and Cultural Organisation (UNESCO), a division of the United Nations, has made integrating ICT into education as part of its efforts to ensure equity and access to education. The following, which was taken directly from a UNESCO publication on educational ICT, explains the organization's position on the initiative.Information and Communication Technology can contribute to universal access to education, equity in education, the delivery of quality learning and teaching, teachers' professional development and more efficient education management, governance, and administration. UNESCO takes a holistic and comprehensive approach to promote ICT in education. Access, inclusion, and quality are among the main challenges they can address. The Organization's Intersectoral Platform for ICT in education focuses on these issues through the joint work of three of its sectors: Communication & Information, Education and Science. Despite the power of computers to enhance and reform teaching and learning practices, improper implementation is a widespread issue beyond the reach of increased funding and technological advances with little evidence that teachers and tutors are properly integrating ICT into everyday learning. Intrinsic barriers such as a belief in more traditional teaching practices and individual attitudes towards computers in education as well as the teachers own comfort with computers and their ability to use them all as result in varying effectiveness in the integration of ICT in the classroom. Mobile learning for refugees School environments play an important role in facilitating language learning. However, language and literacy barriers are obstacles preventing refugees from accessing and attending school, especially outside camp settings. Mobile-assisted language learning apps are key tools for language learning. Mobile solutions can provide support for refugees' language and literacy challenges in three main areas: literacy development, foreign language learning and translations. Mobile technology is relevant because communicative practice is a key asset for refugees and immigrants as they immerse themselves in a new language and a new society. Well-designed mobile language learning activities connect refugees with mainstream cultures, helping them learn in authentic contexts. The inclusion of ICT in the classroom, often referred to as M-Learning, has expanded the reach of educators and improved their ability to track student progress in Sub-Saharan Africa. In particular, the mobile phone has been most important in this effort. Mobile phone use is widespread, and mobile networks cover a wider area than internet networks in the region. The devices are familiar to student, teacher, and parent, and allow increased communication and access to educational materials. In addition to benefits for students, M-learning also offers the opportunity for better teacher training, which leads to a more consistent curriculum across the educational service area. In 2011, UNESCO started a yearly symposium called Mobile Learning Week with the purpose of gathering stakeholders to discuss the M-learning initiative. The most recent authoritative data, released in 2014, shows "that Internet use continues to grow steadily, at 6.6% globally in 2014 (3.3% in developed countries, 8.7% in the developing world); the number of Internet users in developing countries has doubled in five years (2009–2014), with two-thirds of all people online now living in the developing world." Limitations However, hurdles are still large. "Of the 4.3 billion people not yet using the Internet, 90% live in developing countries. In the world's 42 Least Connected Countries (LCCs), which are home to 2.5 billion people, access to ICTs remains largely out of reach, particularly for these countries' large rural populations." ICT has yet to penetrate the remote areas of some countries, with many developing countries dearth of any type of Internet. This also includes the availability of telephone lines, particularly the availability of cellular coverage, and other forms of electronic transmission of data. The latest "Measuring the Information Society Report" cautiously stated that the increase in the aforementioned cellular data coverage is ostensible, as "many users have multiple subscriptions, with global growth figures sometimes translating into little real improvement in the level of connectivity of those at the very bottom of the pyramid; an estimated 450 million people worldwide live in places which are still out of reach of mobile cellular service." With desktops soon becoming part of a bygone era, and laptops becoming the preferred method of computing, ICT continues to insinuate and alter itself in the ever-changing globe. Information communication technologies play a role in facilitating accelerated pluralism in new social movements today. The internet according to Bruce Bimber is "accelerating the process of issue group formation and action" and coined the term accelerated pluralism to explain this new phenomena. ICTs are tools for "enabling social movement leaders and empowering dictators" in effect promoting societal change. ICTs can be used to garner grassroots support for a cause, due to the internet allowing for political discourse and direct interventions with state policy. Furthermore, ICTs in a household are associated with women rejecting justifications for intimate partner violence. According to a study published in 2017, this is likely because "access to ICTs exposes women to different ways of life and different notions about women's role in society and the household, especially in culturally conservative regions where traditional gender expectations contrast observed alternatives". ==In government==
In government
Governments use ICT in various ways. UK government minister Francis Maude, endorsing the use of open standards in government IT, stated in 2012 that "Government must be better connected to the people it serves and partners who can work with it - especially small businesses, voluntary and community organisations." ICT can also change the way complaints from the populace are handled by governments. Governments are now moving towards long-term ICT strategies. In the U.S. Department of State policy goals for 2024-2026, the focus was on four main points: better cybersecurity, system/base updates, stronger and clearer data management, and heavier digital literacy training for the workforce. These strategies are necessary for modern governments that need to secure their digital privacy with the constantly evolving present day security risks. ==In health care==
In health care
Telehealth • A review found that in general, outcomes of such ICT-use – which were envisioned as early as 1925 – are or can be as good as in-person care with health care use staying similar. • Artificial intelligence in healthcareSoftware for COVID-19 pandemic mitigation • During the COVID-19 pandemic, researchers used ICT tools to study how people felt on social media. By using computer programs to read millions of posts, they could track patterns of fear or trust across the world to better understand how people react to health crises. • mHealthClinical decision support system and expert systemHealth administration and hospital information system • Other health information technology and health informatics ==In science==
In science
Applications of ICTs in science, research and development, and academia include: • Internet researchOnline research methodsScience communication and communication between scientists • Scholarly databasesApplied metascience ==Models of access==
Models of access
Scholar Mark Warschauer defines a "models of access" framework for analyzing ICT accessibility. In the second chapter of his book, Technology and Social Inclusion: Rethinking the Digital Divide, he describes three models of access to ICTs: devices, conduits, and literacy. Devices and conduits are the most common descriptors for access to ICTs, but they are insufficient for meaningful access to ICTs without third model of access, literacy. • Physical access to technology • Appropriateness of technology • Affordability of technology and technology use • Human capacity and training • Locally relevant content, applications, and services • Integration into daily routines • Socio-cultural factors • Trust in technology • Local economic environment • Macro-economic environment • Legal and regulatory framework • Political will and public support Devices The most straightforward model of access for ICT in Mark Warschauer's theory is devices. although most scholars in this field would contend that comprehensive access to ICT in the United States is likely much lower than that. Conduits A conduit requires a connection to a supply line, which for ICT could be a telephone line or Internet line. Accessing the supply requires investment in the proper infrastructure from a commercial company or local government and recurring payments from the user once the line is set up. For this reason, conduits usually divide people based on their geographic locations. As a Pew Research Center poll reports, Americans in rural areas are 12% less likely to have broadband access than other Americans, thereby making them less likely to own the devices. Additionally, these costs can be prohibitive to lower-income families accessing ICTs. These difficulties have led to a shift toward mobile technology; fewer people are purchasing broadband connection and are instead relying on their smartphones for Internet access, which can be found for free at public places such as libraries. Indeed, smartphones are on the rise, with 37% of Americans using smartphones as their primary medium for internet access This research, which they laid out in their book The Psychology of Literacy, allowed them to study whether the literacy divide exists at the individual level. Warschauer applied their literacy research to ICT literacy as part of his model of ICT access. Scribner and Cole found no generalizable cognitive benefits from Vai literacy; instead, individual differences on cognitive tasks were due to other factors, like schooling or living environment. The results suggested that there is "no single construct of literacy that divides people into two cognitive camps; [...] rather, there are gradations and types of literacies, with a range of benefits closely related to the specific functions of literacy practices." Furthermore, literacy and social development are intertwined, and the literacy divide does not exist on the individual level. Warschauer draws on Scribner and Cole's research to argue that ICT literacy functions similarly to literacy acquisition, as they both require resources rather than a narrow cognitive skill. Conclusions about literacy serve as the basis for a theory of the digital divide and ICT access, as detailed below:There is not just one type of ICT access, but many types. The meaning and value of access varies in particular social contexts. Access exists in gradations rather than in a bipolar opposition. Computer and Internet use brings no automatic benefit outside of its particular functions. ICT use is a social practice, involving access to physical artifacts, content, skills, and social support. And acquisition of ICT access is a matter not only of education but also of power.Therefore, Warschauer concludes that access to ICT cannot rest on devices or conduits alone; it must also engage physical, digital, human, and social resources. Each of these categories of resources have iterative relations with ICT use. If ICT is used well, it can promote these resources, but if it is used poorly, it can contribute to a cycle of underdevelopment and exclusion. == Environmental impact ==
Environmental impact
Progress during the century In the early 21st century a rapid development of ICT services and electronical devices took place, in which the internet servers multiplied by a factor of 1000 to 395 million and its still increasing. This increase can be explained by Moore's law, which states, that the development of ICT increases every year by 16–20%, so it will double in numbers every four to five years. Alongside this development and the high investments in increasing demand for ICT capable products, a high environmental impact came with it. Software and Hardware development as well as production causing already in 2008 the same amount of CO2 emissions as global air travels. On the other side the more digitization is happening, the more energy is consumed, that means for OECD countries 1% increase in internet users causes a raise of 0.026% electricity consumption per capita and for emerging countries the impact is more than 4 times as high. Currently the scientific forecasts are showing an increase up to 30700 TWh in 2030 which is 20 times more than it was in 2010. Moreover it is suggested by scientists to make more ICT investments to exploit the potentials of ICT to alleviate CO2 emissions in general, and to implement a more effective coordination of ICT, energy and growth policies. Consequently, applying the principle of the coase theorem makes sense. It recommends to make investments there, where the marginal avoidance costs of emissions are the lowest, therefore in the developing countries with comparatively lower technological standards and policies as high-tech countries. With these measures, ICT can reduce environmental damage from economic growth and energy consumption by facilitating communication and infrastructure. In problem-solving ICTs could also be used to address environmental issues, including climate change, in various ways, including ways beyond education. ==See also==
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