In the November 1981 issue of the
Management Review (AMA Forum), George T. Doran's paper titled "There's a S.M.A.R.T. way to write management's goals and objectives" introduces a framework for setting management objectives, emphasizing the importance of clear goals. The S.M.A.R.T. criteria he proposes are as follows: •
Specific: Targeting a particular area for improvement •
Measurable: Quantifying, or at least suggesting, an indicator of progress •
Assignable: Defining responsibility clearly •
Realistic: Outlining attainable results with available resources •
Time-related: Including a timeline for expected results Doran clarifies that it's not always feasible to quantify objectives at all management levels, particularly for
middle-management roles. He argues for the value in balancing quantifiable objectives with more abstract goals to formulate a comprehensive action plan. This emphasizes the integration of objectives with their execution plans as the foundation of effective management. ==Common usage==