Hay is a professor at
Drury University, where she teaches courses on Web 2.0 and social media courses. Hay is the author of four books. She contributed to online publications
Technorati, SocialMedia.biz, and Six Revisions. Hay was a major contributor to the IBPA's Publishing University 2009
BookExpo America held in New York City. She was also the founder and principal of Dalton Publishing, a publishing company that specialized in poetry and contemporary literature. Dalton Publishing has published nearly 20 books. Dalton Publishing returned all book rights to its authors in 2012 and ceased operation. Hay started two blog sites: Social Media Power and Mobile Web Slinger. Hay is also the founder of Plumb Web Solutions. == Bibliography ==