Since the 1990s, welfare services have been allocated 10% of the Department's overall budget. According to researcher Lisa Vetten, pay increases for the Department's civil servants have been consistently higher than inflation for the past 10 years; these increases have shrunk the budget for provision of services, and have correspondingly diminished funding to the non-governmental organisation (NGO) sector. She argues underfunding has created a two-tier system of care, in which government services are considerably better resourced than NGO counterparts. Further exacerbating NGOs’ situations is the Department's late payment of their subsidies. Demonstrating that the DSD lacks financial capacity to provide social services. Similarly, criticisms have also been leveled that the government is providing insufficient funding for the provision of shelters and services for women and LGBTQ victims of gender-based violence. During the height of the COVID-19 pandemic, the government also faced backlash over its failure to provide food distribution to those in need, particularly school-aged children. In 2023, the department began a trial period of its own streaming platform (DSDTV) with a budget of R81 250 a month. The project was called a "vanity project of the minister" by sitting member of the portfolio committee for social development,
Alexandra Abrahams, as the intended audience of vulnerable people don't have the resources to access a streaming service. The streaming service is in addition to the
Government Communications and Information System spending R1 billion on its streaming service. In October 2023, a provincial branch of the Department of Social Development (DSD) in KwaZulu-Natal, was accused by a local group of NPOs to not be paying much needed subsidies, having a negative effect on upwards of 400 000 people. This number includes vulnerable children, disabled people, and the elderly. The KwaZulu-Natal department cites having cash flow problems. Some activists note that with respect to Gender-Based Violence, South Africa has good laws, but fails at implementation. ==Notes==