Ryan Howard returns to the
Scranton, Pennsylvania branch of
Dunder Mifflin for the first time since his promotion to the corporate headquarters. Although he sports a more urbane look and attitude, he garners little respect from his former peers. He presents "Dunder Mifflin Infinity", his initiative to revitalize the company with new technology.
Michael Scott is initially excited about the prospect of getting a
BlackBerry, but is warned by
Creed Bratton that the program is a ploy to get rid of older workers. Creed dyes his hair black with printer ink and employs youthful slang to convince everyone he is much younger. Michael holds a conference-room meeting on the subject of
ageism. To show that personal interaction is more effective than new technology, Michael and
Dwight Schrute decide to win back the clients they lost in the past year by hand-delivering gift baskets to them. Each manager they encounter refuses to return to Dunder Mifflin unless the company enables online ordering and lowers its prices. With one basket left to deliver, Michael misinterprets his rental car's
GPS directions and drives into
Lake Scranton. He cites this as proof that new technology is useless because it tried to kill him. After the lake incident, he and Dwight walk back to one of the former clients to awkwardly take back their gift basket, causing a scene.
Pam Beesly and
Jim Halpert are exposed as a couple when
Toby Flenderson circulates a memo about public displays of affection. Jim secretly informs Pam that Dwight and
Angela Martin are dating, only to discover that she already knew. Meanwhile, Dwight attempts to make amends for the death of Angela's cat Sprinkles by giving her Garbage, a stray cat he found in his barn, but she rejects the gift.
Kelly Kapoor tries to restart her relationship with Ryan, an effort he ignores until she tells him she is pregnant. When Ryan finds out she lied about being pregnant, he categorically refuses to get back together. Ryan asks Pam to create a logo for Dunder Mifflin Infinity. Pam is excited about the opportunity to use her art background. Ryan uses the logo as an excuse to ask her out to have dinner with him, which he does at the reception desk. Pam responds that she is dating Jim, leaving Ryan embarrassed and Jim invigorated. == Production ==