Emma applies for an apprentice position at Audrey's when
Maria Connor (
Samia Longchambon) struggles to handle her workload with owner
Audrey Roberts (
Sue Nicholls) being in hospital and
David Platt (
Jack P. Shepherd) taking some time off work for personal reasons. Her application is successful and she begins work that month, much to the displeasure of David - who is set to be training her after he returns to work the same month - as he finds her annoying. When Emma arrives late, having missed her tram as she was too busy preparing for her first day, she begins irritating David by accidentally dropping products on the floor, her lack of initiative to put the kettle on and her constant apologies for her mistakes, among other things. David cited that she was a "walking disaster zone" and told Maria that there was no way that she would be staying. However, Maria was insistent that she needed extra help with the amount of time David and his gran were taking off and said that Emma was friendly and keen to work. Despite his initial dislike for Emma, David realised that she was the perfect opportunity to help him feel masculine again - after he was viciously raped by his supposed friend
Josh Tucker (Ryan Clayton) in March that year. David seduced Emma and, hoping to impress the boss in order to keep the job, she agreed to have sex with him and the pair began a relationship - with Emma leaving her shared flat and moving into 8 Coronation Street, much to
Gail Rodwell's (
Helen Worth) shock. Shona tells David to stop using Emma, as she is young and naive and shouldn't be brought into his dramas - but he refuses until the tragic suicide of
Aidan Connor (
Shayne Ward) in May. Realising the extent of his own mental health issues brought on by the rape and that he needs help before he goes the same way Aidan did - David broke off his relationship with Emma, confessing his love for Shona and admits that he'd been raped by Josh. Emma gets over being dumped quickly, moving into 19a Rosamund Street with
Billy Mayhew (
Daniel Brocklebank) and
Summer Spellman (Matilda Freeman) - as per Shona's advice and begins showing an interest in local builder
Seb Franklin (Harry Visinoni) who, unlike David, was of a similar age to her. Emma and Seb began to flirt, despite the fact that he was still in a relationship with
Faye Windass (
Ellie Leach) - who became jealous of his and Emma's attraction. In August 2018, Faye's stepmother,
Sally Metcalfe (
Sally Dynevor) clocked Seb's dissatisfaction when Faye revealed that she was returning to the area full time, having been living with her mother
Anna (
Debbie Rush) for the past few months and implored Seb to end things with her if she was not who he wanted to be with. Although Seb found himself unable to confide in Emma that he had HIV and the pair's relationship didn't progress. Eventually, Emma moved in to 2a Coronation Street with Maria, her son
Liam Connor (Charlie Wrenshall) and
Bethany Platt (
Lucy Fallon) after deciding to leave Billy's flat after it got too cramped with the addition of
Sean Tully (
Antony Cotton). Later, Emma strikes up a friendship with
Chesney Brown (
Sam Aston) and agrees to go on a date with him in order for her to work out his flaws when it comes to relationships. Emma quickly falls for Chesney and they begin dating, but she is disheartened to realise that he is actually interested in
Gemma Winter (
Dolly-Rose Campbell) instead. Unwilling to stand between 'true love', Emma breaks things off with Chesney and implores him to make a go of things with Gemma. Emma becomes firm friends with Gemma, who is able to convince
Johnny (
Richard Hawley) and
Jenny Connor (
Sally Ann Matthews) to hire Emma at
The Rovers Return - and the pair are caught up in the Underworld factory roof collapse together when
Gary Windass (
Mikey North) sabotages the roof. Although both escape unscathed, the collapse proves fatal for
Rana Habeeb (
Bhavna Limbachia). ==Reception==