The
Federal Communications Commission (FCC) administers a
universal service program, as authorized by Congress in the
Telecommunications Act of 1996. All telephone service customers in the United States pay a monthly fee, and the resulting
Universal Service Fund is used by the FCC to subsidize discounts for financially disadvantaged subscribers, build network infrastructure in underserved areas, connect rural hospitals, and support computer labs at public schools and libraries. The fund's budget had reached as high as $10 billion per year by the 2020s. The fund is administered by a
quasi-private entity called the Universal Service Administration Company (USAC), which determines how much money must be contributed to the fund by telephone service providers. The Universal Service Fund has generated controversy among government watchdogs and fiscal conservatives due to its apparent waste. Critics have questioned whether billions of dollars per year are still necessary to advance the FCC's goals of filling gaps in the American telephone network and assisting disadvantaged consumers. A
Government Accountability Office (GOA) report from 2017 noted that the program had several flaws – the most serious of which was that there were insufficient controls over who actually received funding, with limited auditing to ensure that companies were paying the correct amount into the fund. The GAO report notes that the White House's
Office of Management and Budget "observed that USF funds do not enjoy the same rigorous management practices and regulatory safeguards as funds for other federal programs." Critics allege that the funds are allocated inefficiently among various types of communications networks, with a focus on
landline telephone service as opposed to others that are more popular with, or needed by, modern consumers. Other critics have accused the FCC of forwarding funds to private corporations to build network infrastructure, but with insufficient oversight of whether those companies use the funds in the public interest. There have been several documented cases of fraud in the use of such funds, both by private companies that build infrastructure, and by the recipients of government assistance. By the late 2010s, the universal service program became a matter of geopolitical and national security concern as well, with some politicians questioning whether funds should subsidize purchases of network components from foreign telecommunications companies of concern, particularly those from China. In 2023,
Consumers' Research, a
free-market advocacy organization, filed suit in the
Fifth,
Sixth,
Eleventh, and
District of Columbia Circuit Courts on behalf of telephone consumers in each respective region. The group claimed that the FCC's universal service program should be struck down as an unconstitutional
delegation of fundraising functions from Congress to the commission, and that allowing the USAC to administer the program's finances was an unconstitutional transfer of government power to the private sector. == Circuit Court rulings ==