Step-free access is available at all stations across the Tyne and Wear Metro network, with lifts providing step-free access to platforms at Fellgate. The station is also equipped with ticket machines, waiting shelter, seating, next train information displays, timetable posters, and an emergency help point on both platforms. Ticket machines are able to accept payment with credit and debit card (including
contactless payment), notes and coins. The station is also fitted with smartcard validators, which feature at all stations across the network. There is a free car park available, with 54 parking spaces, plus three accessible spaces, as well as a taxi rank. There is also the provision for cycle parking, with five cycle pods available for use. == Services ==