The song, as well as the album on which it is featured, was a marked departure from Chicago's traditional
soft rock, horn-driven sound, taking on a polished and modern feel. With minimal horns, the track instead featured more layered synthesizers and heavier distorted guitar in a 1980s
power ballad styling. A second movement of the song, "Get Away", prominently does feature the Chicago horns, and it was co-written by
Robert Lamm. Deviating from Chicago's practice of having mostly band members playing on their albums, "Hard to Say I'm Sorry" featured several session musicians. The song featured producer
David Foster on the piano as well as three members of the American rock band
Toto,
Steve Lukather on electric guitars, also both
David Paich and
Steve Porcaro contributing
synthesizers. The song's vocals were performed by Peter Cetera, who also plays acoustic guitar. The only other member of Chicago besides Cetera that played on the track was drummer
Danny Seraphine. "Hard to Say I'm Sorry" became the band's first single to break the top 50 of the
Billboard Hot 100 since "
No Tell Lover" in early 1979 and their 13th top ten single on that chart, having last done so with "
Baby, What a Big Surprise" in 1977. ==Critical reception==