MarketHop Fastpass
Company Profile

Hop Fastpass

Hop Fastpass is a contactless smart card for public transit fare payment on most transit modes in the Portland metropolitan area including MAX Light Rail, WES commuter rail, Portland Streetcar, The Vine, and all TriMet and C-TRAN buses. An initial release to the general public began on July 5, 2017, with the official launch on July 17. The program is managed by TriMet.

History
Prior to the introduction of electronic payments on the network, paper tickets and passes were used by Portland-area transit agencies. The tickets needed to be validated at ticket validators on the Streetcar or at MAX and WES stations. They did not offer fare exchange or extension. Installation of Hop readers began in March 2015, and was completed by the end of 2016. A public beta began in February 2017. Hop debuted through a slow rollout at retail stores that began on July 5, 2017, and culminated in an official launch on July 17. The system cost $35.9 million to install and test at the time of its public release. TriMet ceased sales of its paper tickets at retail stores in October 2018 and from its customer service offices the following year. By December 2019, 80.7percent of TriMet fares were paid using the Hop Fastpass system; of those transactions, only 4percent used the open payments, while the rest used a card. An existing mobile ticketing app, which launched in 2013, was also shut down in December 2019. ==Technology==
Technology
The Hop Card uses ISO 14443-compliant RFID technology allowing the card to be read/written without direct contact. The card uses the NXP/Philips MIFARE DESFire EV1 256B. ==Branding==
Branding
The card's initial design is an ISO 7810 standard-sized purple card, with the Hop logo, and the logos of the three participating transit agencies at the top, and a colored bar at the bottom. ==Use==
Use
stations were originally mounted on freestanding posts at stops. Now, the card readers are on board the Vine buses. MAX passengers still must tap their cards at a reader on the platform before boarding. The card must be tapped each time the system is entered or a transfer is made. It can be tapped on boarding a bus or streetcar, or tapped before boarding the light rail, commuter rail, or BRT. On tapping the card a display shows the time remaining on the current ticket or pass. It also displays any relevant low-balance alerts with an audible sound. There is no penalty for tapping the card more than once within the duration of a ticket. Unlike some systems, there is no need to tap out when leaving the system since fare is the same regardless of the point of exit. Ticketing/pricing The network's fares are time-based rather than distance or segment-based. Tickets are available for unlimited travel over the course of 2.5 hours, one day, one month, or one year. The card can be reloaded online, over the phone, or with the Hop app using a credit or debit card. It can also be reloaded using a credit card or cash anywhere it can be purchased. Hop cards do not expire (except honored citizen cards, which must be renewed every two years). Once a loaded pass expires it can be reloaded with a new one. TriMet has said it projects a card will last 10 years. Virtual Hop cards are functionally identical to their physical counterparts, allowing for the same fare capping rules, and allowing riders to purchase concession fares. Hop also allows riders to convert physical cards onto either mobile payment system. ==See also==
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