Innocent Drinks discovered that one of their suppliers was contributing to the unsustainable water use threatening UNESCO World Heritage site Doñana National Park, one of Europe's most important wetlands. In 2022, the
Advertising Standards Authority banned an Innocent drinks ad that claimed the company's products have a positive environmental impact. The Authority found this was untrue, since the company's use of single-use plastics for its bottles meant that over their full life-cycle, they had a
negative environmental impact. Bottles sold by Innocent contain 50%
recycled plastic and 50% virgin plastic which has a higher carbon footprint compared to recycled; these figures exclude the bottle caps and labels. Innocent Drinks next worked with the University of Cordoba to trial variations of short-pulse irrigation systems, which are considered to be the most efficient irrigation systems for strawberries while remaining cost-effective for farmers to install. In 2014, they began farmer workshops to train them in best practice water management and encourage them to reduce their water use. Innocent later developed Irri-Fresa, an app that calculates optimal daily irrigation times. In 2015, participating farmers using the app saved 1.7 billion liters – cutting water use by up to 40 percent on their farms. In October 2007 Innocent was warned by the
Advertising Standards Authority for making unsubstantiated claims about the health benefits of their "
superfoods" smoothies, stating that their
marketing claims could not be backed up by medical science and ordering Innocent not to repeat them. In 2007 the
European Union passed a new law, which took effect from 2009, requiring companies labelling their products as "superfoods" to justify statements that their products are "superfoods", "healthy" or "good for you". Currently Innocent still uses the word "superfruit" in their marketing. In 2008 a report accused the company of making false claims by stating that their product was transported solely by boat or rail to reduce
greenhouse gas emissions when they were in fact
trucked over hundreds of miles from the continent. Innocent's website stated that their drinks were "made in the countryside" whereas they were actually imported from the Netherlands. The company stated that the information on their website was out of date and misleading statements would be removed promptly. Innocent's products usually come in standard
plastic or
Tetra Pak bottles or
beverage cans instead of reusable glass containers. Innocent says that they try to reduce the amount of packaging as best as they can and use
recycled plastics and
FSC-certified wood for cardboard-based packages. ==Charity==