ISO 22319:2017, Security and resilience - Community resilience - Guidelines for planning the involvement of spontaneous volunteers, is an international standard developed by ISO/TC 292 Security and resilience and published by the International Organization for Standardization in 2017. ISO 22317 gives various of recommendations on how to deal with spontaneous volunteers (SVs) that show up at the incident scene to help the official emergency management team. When emergencies happen, concerned citizens want to help out in many ways. Following a disaster or crisis, members of the public often show up and offer their help. These spontaneous volunteers are not usually part of an organized volunteer organization such Search and Rescue Teams or the Humanitarian groups and may not have any training or experience as a volunteer. However, these volunteers can make very valuable contributions to the emergency response. But they can also present challenges for the emergency managers who may not be prepared for these volunteers. The purpose of this standard is to help organizations plan for the participation of spontaneous volunteers and to manage their work effectively and safely. .