Jacksons’ flagship branch was located in Reading, Berkshire.
Pneumatic tube network The store operated a network of
pneumatic tubes made by
Lamson Engineering, which transported cash and documents around the building. Installed in the 1940s, it was the last such system still functioning anywhere. A customer’s cash and a ticket, stating the item(s) purchased, would be placed in a capsule by the sales' assistant; the capsule would be delivered via the pneumatic network to the cash office; the receipt and change would be returned to the customer in another capsule. According to Carter, by centralising the cash collection, the system helped avoid thefts from the various small areas of the store, which otherwise would have each needed a cash register. At the closing auction, the system was purchased for £900 (+ VAT and commission) by the man who had been maintaining it for the past 20 years. Part of the system is now in the care of Thomas Macey, archivist of the store, who now owns two of the cash stations and a part of the cash desk. This will be restored to working order.
Sign As well as the building itself, the sign "Jacksons Corner" on the exterior of the building also became a local landmark. When the closure was announced there was concern over whether the lettering would be preserved.
Closure In October 2012, staff were informed that the store would close the following year. Brian Carter cited building maintenance costs and the nearby
Oracle shopping centre as primary reasons for the closure. It closed on 24 December 2013 after 138 years of business, with the loss of 60 jobs. The vast majority of the shop fittings were disposed of in a very well attended auction inside the shop itself on 4 January 2014. The auction raised £75,000.
The Economist newspaper marked Jacksons’ passing by suggesting "you can be too authentic".
The site today In 2016, planning permission for 33 flats on the upper floors of the former store was approved, with the first flats having opened in 2021. A Thai cafe and restaurant is set to open on the ground floor. ==In popular culture==