The Japanese public's confidence in Japan Air Lines took a dramatic downturn in the wake of the disaster, with passenger numbers on domestic routes dropping by one-third. Rumors persisted that Boeing had admitted faults to cover up shortcomings in the airline's inspection procedures to protect the reputation of a major customer. In the months after the crash, domestic air traffic decreased by as much as 25%. In 1986, for the first time in a decade, fewer passengers boarded JAL's overseas flights during the New Year period than the previous year. Some of them considered switching to
All Nippon Airways, JAL's main competitor, as a safer alternative. In the aftermath of the incident, JAL president Yasumoto Takagi resigned. as did Susumu Tajima, an engineer who had inspected and cleared the aircraft as flightworthy following the tailstrike incident, whose suicide note cited "work problems". In 1989, a
McDonnell Douglas DC-10 serving
United Airlines Flight 232 experienced a similar total loss of hydraulic pressure after suffering an uncontained engine failure while flying over the Midwestern United States. United Airlines check pilot Dennis Fitch, who was aboard Flight 232 as a passenger, had studied the case of Japan Airlines 123 and had practiced similar scenarios in a flight simulator. This experience enabled him to assist the flight crew in making a controlled crash landing at
Sioux Gateway Airport in
Sioux City, Iowa, directly contributing to the survival of 184 of the 296 people on board. In 2009, stairs with a handrail were installed to facilitate visitors' access to the crash site. On 12 August, 2010, for the 25th anniversary of the accident,
Japan Land, Infrastructure, Transport, and Tourism Minister Seiji Maehara visited the site to remember the victims. Families of the victims, together with local volunteer groups, hold an annual memorial gathering every 12 August near the crash site in Gunma Prefecture. The crash led to the 2006 opening of the
Safety Promotion Center, which is located on the grounds of
Haneda Airport. This center was created for training purposes to alert employees to the importance of airline safety and their responsibility to ensure safety. The center has displays regarding
aviation safety, the history of the crash, and selected pieces of the aircraft and passenger effects (including handwritten farewell notes). It is open to the public by appointment. The captain's daughter, Yoko Takahama, who was a high-school student at the time of the crash, went on to become a JAL flight attendant. On 24 June, 2022, an oxygen mask belonging to Flight 123 was found near the crash site during road repair work. The discovery came nearly a year after engine parts were also found in the same area. In 2024, the 39th anniversary day climb was joined by JAL's President and CEO
Mitsuko Tottori, who began her career with the airline as a flight attendant in 1985, the year of the Flight 123 accident. Speaking with reporters at the event, Tottori said, "I renewed my awareness that there should be no compromise in safety." ==Memorials==