JetBlue Flight 191 had departed
John F. Kennedy International Airport in New York City and was en route to
McCarran International Airport in Las Vegas when
Captain Clayton Osbon (49) started acting erratically and ranting about terrorists and the
September 11 attacks, apparently suffering from an unspecified
mental breakdown.
First Officer Jason Dowd (41) grew concerned when Osbon made comments such as "We need to take a leap of faith", "We're not going to Vegas", and "I can't be held responsible when this plane crashes." Osbon began giving what the first officer described as a
sermon. Dowd became extremely concerned as Osbon's behaviour on the flight deck became more erratic and unusual; dimming his
primary flight display,
engine instruments and
navigation display to the point they were almost totally switched off and unusable, yelling at air traffic controllers on frequency ordering them to be quiet, and admonishing Dowd for communicating with the "outside" when he responded to a concerned call from ATC. Realizing Osbon was unfit for duty, Dowd suggested summoning a fellow off duty JetBlue captain, who was seated in the passenger cabin, to the cockpit. Osbon ignored him in response. A few seconds later, Osbon abruptly leapt from his seat, opened the cockpit door and ran into the forward lavatory, alarming the flight attendants as he wasn't following JetBlue protocol for pilots when leaving the cockpit. While Osbon was in the lavatory, Dowd requested the flight attendants summon the off duty pilot to the cockpit to assist him. When Osbon emerged from the lavatory, he was met by two alarmed flight attendants who asked if he was okay. Osbon then became aggressive, pushing the flight attendants aside and attempting to re-enter the cockpit, but was unable to do so as Dowd had completely locked the door, also preventing Osbon from gaining access to the flight deck using the emergency door code. Agitated that he was no longer able to enter the cockpit, Osbon stopped to speak to the flight attendants, where he mentioned "150 souls on board" several times. He then walked through the cabin, stopping halfway to accost a male passenger and asked if he "had a problem with him [Osbon]". As he reached the back of the cabin, Osbon suddenly sprinted back to the cockpit door in a rage and began shouting to passengers about
Jesus,
Al-Qaeda, countries in the
Middle East, and a possible bomb on board. He attempted to enter the cockpit several times, but was unsuccessful. Upon hearing Osbon trying to open the door, Dowd picked up the
public address system and ordered passengers and flight attendants to restrain the captain. The four flight attendants on board and several passengers overpowered Osbon, where they pinned him to the galley floor and restrained him using seatbelt extenders. An off-duty JetBlue pilot who was
travelling as a passenger joined Dowd in the cockpit, Osbon received medical treatment from Northwest Texas Healthcare System. He was arrested and charged with "interference with a flight crew." The 49-year-old Osbon was suspended from work after being with JetBlue for 12 years. == Trial and lawsuits ==