1997 under staffing violations In 1997 when deaths at the neighboring
Kaiser Richmond led to the closure of its ER for ambulance patients, Oakland Medical Center had to bear the brunt of the extra patients. In fact, the entire health organization could have lost millions in funding if it did not immediately remediate the chronic understaffing of critical care positions at this hospital.
2011 home hospice care violations In 2011 the hospital was probed in a "scathing" report that described the hospital as having systemic deficiencies that put its patrons in "
immediate jeopardy" in its home health division for terminally ill patients. Kaiser was also accused of scapegoating nurses for the problems as a diversion of responsibility. Moreover, due to the conditions the
Health Care Financing Administration has threatened to cut Kaiser's $700,000 Medicare disbursement. The HCFA cited patient care violations such as misdiagnoses and medication delays. Kaiser responded with a 90-day plan to fix the issues. The hospital is required to provide 24-hour care but this service especially the nurse advice line has been described as "shoddy". Nurses report that although Kaiser acts to fix problems quickly, it chooses temporary fixes over long-term solutions to bigger problems in a routine fashion. The San Francisco Chronicle reported that once investigators leave "it all goes down the tubes again" and that management changes the charting system monthly causing distress for the employees. It has also been reported that staff have been banned from charting anything that could arouse the suspicions of inspectors such as
medical record errors and that some workers had been written up for doing so. Kaiser's spokesperson reported that morale is low and the medical facility is undergoing "tough" and "turbulent" times. ==References==