MarketKnowledge Generation Bureau
Company Profile

Knowledge Generation Bureau

kgb is a privately held, New York–based company that provides directory assistance and enhanced information services across Europe and North America. It describes itself as "the world’s largest independent provider of directory assistance and enhanced information services." Founded in 1992 by Robert Pines under the name INFONXX, the company rebranded in 2008. The term knowledge generation bureau is from an advertising copy line, and is not the name of the company, which is kgb.

542542 (kgbkgb)
542542 is an "Ask Anything 2-way text service", whereby United States users can submit questions via SMS for a cost of $1.49 per question. ==Class action lawsuit==
Class action lawsuit
In January 2013, kgb USA settled to pay $1.3 million in unpaid minimum wage and overtime wages to 14,000 current and former employees. The lawsuit alleged that from January 19, 2009 to December 4, 2012, kgb USA repeatedly violated the Fair Labor Standards Act (FLSA) by (1) misclassifying the Special Agents as independent contractors instead of employees, (2) failing to pay minimum wage and overtime amounts, and (3) failing to make, keep, and preserve adequate and accurate employment-related records of the “Special Agents.” ==References==
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