•
Farmer Finney (voiced by Keith Wickham) is the driver of Terence and the owner of a battery farm near Hackenbeck. His name was revealed in the 1996 annual story "
James Gets Cracking". He first speaks in the
twenty-first series episode "Terence Breaks the Ice". His
CGI model is retooled from the stout member of the Sodor Brass Band. •
Mrs. Kitty Kyndley is an elderly lady who lives in a cottage near Hackenback Tunnel. While she was bedridden, an avalanche blocked the railway line by her house. By hanging a bright red dress from her window, she successfully stopped
Thomas' train before it crashed. As a token of gratitude, Sir Topham Hatt paid for Mrs. Kyndley to visit Bournemouth to get better. Years later, the other engines, hearing Thomas' story, wished to express thanks to Mrs. Kyndley for helping the railway, and threw her a
Christmas party at Tidmouth Sheds. Percy's crew helped to gather a good luck package for her daughter's wedding: Old Slow Coach, a new set of buffers, a flatbed, and Thomas. Once when her sister was unable to make a visit, Sir Topham Hatt went to great lengths to cheer Mrs. Kyndley up. She had a ride with Harold, then was taken by James to open the grounds at Harry Topper's Fair. •
Jem Cole (voiced by
Christopher Ragland) is Trevor's driver who helped save him from scrap when Edward found him. Jem Cole also does other mechanical work on Sodor, also restoring Elizabeth Jem Cole has a great love for old vehicles, and was a member of the party that went to rescue a lost engine called Duke. He was one of Rheneas' passengers in a famous night that saved the narrow gauge railway. His goat once caused delay for Percy, but ended up saving Maithwaite Station from a group of vandals. Jem's last mention by name was in the
seventh series, in which he wore a suit and a derby, unlike his original, utilitarian look. He wasn't named again until the
twentieth series episode "Three Steam Engines Gruff". •
The Reverend is a
vicar who lives at the Vicarage near Edward's branch line. When Trevor was facing scrap, Edward and his crew pleaded to the Vicar for help. After a demonstration, the Vicar was able to purchase Trevor for an agreeable price, and gave him a new home at the Vicarage orchard. fetes, and garden parties. He often employs Jem Cole and Trevor to give rides at such holidays. In
The Railway Series, the character of the Vicar appears in the books
Edward the Blue Engine and
Thomas and the Twins. •
Farmer McColl (voiced by Matt Wilkinson in the UK and Kerry Shale in the US) lives and works on a farm in the countryside with many animals, including cows, chickens, sheep and pigs. Sometimes when there's bad weather on the island, he needs help from engines to keep his animals safe and healthy. Engines like
Toby, Emily and Trevor have all helped Farmer McColl in some way for his animals. Once, Thomas left a group of schoolchildren at his farm, and they spent the day learning about the animals. •
Farmer Trotter (voiced by Matt Wilkinson in the UK and Kerry Shale in the US) is the owner and operator of a pig farm. He also keeps beehives and has been known to herd sheep. According to a magazine article, he also keeps cows and chickens and grows carrots and potatoes. Jem Cole, Terence and Trevor sometimes work on his farm. •
The Refreshment Lady sells tea and other refreshments to passengers on the Narrow Gauge Railway. She owns a shop at the bay called "Neptune's Refreshments". She was almost left behind once when Peter Sam rushed to the junction. She was very angry at first, but forgiving when she learned that Henry had goaded him into rushing. Later, Peter Sam helped the Refreshment Lady to set up a new, mobile shop by restoring an old, disused coach by Rusty. •
Allicia Botti (voiced by Jules de Jongh) is a famous
opera singer from
Italy. Thomas is chosen to take her to perform at a concert. However, after finding a mouse inside Clarabel, she refuses to travel in the coach. She instead chooses Percy. Posters of her concerts are seen throughout the show. • The
Sodor Brass Band (both voiced by Keith Wickham) are
musicians who come to Sodor to perform. The engines transport them and really enjoy their tunes, and they play wherever they are needed, such as Lady Hatt's birthday party. They also play music for the Sodor Circus. The Brass Band consists of 6 people, playing instruments like the trumpet, trombone, and the tuba. •
The Duke (voiced by Matt Wilkinson in the UK and William Hope in the US) and
Duchess of Boxford (voiced by Teresa Gallagher in the UK and Jules de Jongh in the US) semi-regularly visit Sodor, and have their own private engine Spencer, who, on his first visit to Sodor, boasted to Gordon, but then ran out of water on Gordon's Hill. The Duke and Duchess later bought a holiday home on the Island, and had Edward take their furniture wagon, who beat Spencer to the house. The Duke and Duchess visit quite regularly to see the railway. •
Lord Callan (voiced by Keith Wickham) is the
Scottish-born lord of Callan Castle and nearby surrounding land. •
Mr. Peregrine Percival, also known as "
The Thin Controller" to the engines, (voiced by Keith Wickham in the UK and Kerry Shale in the US), is the controller of the Skarloey Railway in the show. He is often found on his bike. In the US version, he is sometimes referred to as the Narrow Gauge Controller. In the
tenth series,
eleventh series and the
twelfth series, he is featured with his wife and their twins Patrick and Pansy. •
Sir Lowham Hatt (voiced by Keith Wickham in the UK and Kerry Shale in the US) is the jolly twin brother of Sir Topham Hatt. •
Mr. Bubbles (voiced by Keith Wickham in the UK and
Michael Brandon in the US), is a
clown who is famous for blowing very big bubbles and performing with very large balloons. Sometimes, during performances, he wears a hat that looks like a funnel Thomas once had to wear. •
Sir Robert Norramby (voiced by
Mike Grady) is the current Earl of Sodor and the owner of Railway engines Stephen, Millie, Glynn and Ulfstead Castle. His official title is Earl, although he is popularly called "The Duke of Sodor". In The
Railway Series, he succeeded to the title as a boy after his father was killed in the
Second World War. In
The Island of Sodor: Its People, History and Railways he is termed Richard Robert Norramby. He opened the loop line to Lakeside on the Skarloey Railway. He returned to Sodor after traveling around the world, to restore Ulfstead Castle and turn it into a visitor attraction. •
Captain Joe (voiced by Matt Wilkinson) is Skiff's present owner, and the lighthouse keeper at Arlesburgh Harbour. Following Sailor John's arrest, Captain Joe bought and now presently owns Skiff. In "Blown Away", he and Skiff once helped the residents of Arlesburgh to prepare for a storm. •
Mr. Fergus Duncan, also known as "
The Small Controller", (voiced by
Rob Rackstraw) is the controller of the 15-inch gauge Arlesdale Railway. He is actually taller than Sir Topham Hatt and Mr. Percival. •
Charubala (voiced by Sheena Bhattessa) is the controller of the Indian Railway. •
Dame Bella Canto (voiced by
Flaminia Cinque) is a famous
Italian opera singer. •
Ruth (voiced by
Dominique Moore) is an
inventor who brings technology to the fair on Sodor. •
Baz (voiced by
Bob Golding) and
Bernie (voiced by Rob Rackstraw) are two criminals from the Mainland who visited the Technology Fair, intending to use their engine Sonny to steal one of the inventions for their profit. ==DVD live-action segments==