The station has three tracks. Two tracks serve the as its terminus. The other track serves intercity through train services which do not stop at this station and continues northward across the border into
mainland China. The through trains do not have platforms on this station.
Platforms The East Rail station features two tracks with two
side platforms and an
island platform arranged in a
Spanish solution. The island platforms ( and ) serve alighting passengers, while the side platforms ( and ) serve boarding passengers. The island platform connects to the departure concourse at G, and the side platforms are connected to the arrival concourse by escalators and lifts at L1. Both concourses are connected to the
Lo Wu Control Point, through the
Lo Wu Bridge which has
moving walkways. Trains entering the station will first open doors facing the island platform to allow passengers to alight. After station staff has confirmed that all passengers have alighted, the doors will close and doors facing the side platforms ( and ) will be opened for boarding passengers. Prior to the implementation of the Spanish solution, passengers on both tracks would use the island platforms for both boarding and alighting, resulting in the platform overcrowding. In 2004, platform (which had previously been rarely used) was rebuilt and platform was constructed to improve the passenger flow for boarding passengers. Located inside the
paid area of the arrivals concourse (L2) are two separate passageways providing access to
escalators,
lifts, and stairs to one of the two side platforms ( and ). Large glass
sliding doors ahead of each passageway begin automatically closing around 5 minutes before the train is set to depart the station. This is done to control the number of boarding passengers allowed on each narrow side platform to prevent
overcrowding and reduces the chance of passengers falling onto the tracks. Once a set of automatic doors are shut, the other set will open, allowing access to the other side platform. Lo Wu Station 2019 04 part1.jpg|Platform 1 (left) and 2 (right) (April 2019) Lo Wu Station 2019 04 part3.jpg|Platform 3 (left) and 4 (right) (April 2019) Tracks from Lo Wu MTR station to Shenzhen railway station.jpg|Tracks towards Shenzhen seen from platform 2 Tracks north of Luohu Bridge (20190116162821).jpg|A locomotive heading towards a
reversing siding. Lo Wu station in the background (January 2019)
Exits The station has three exits: • File:Lo Wu Station Restricted Passage.JPG|Passage restricted only to Lo Wu residents, featuring an Intercity Through Train in the background. (2013) File:Exit faregates of Lo Wu Station (20190116145321).jpg|Arrival exit fare gates for leaving Lo Wu station and towards the
Luohu Port border checkpoint. On the left is exit A, available only to permit holders of Lo Wu residents. (January 2019) Lo Wu station exit A.jpg|Exit A seen from the departure concourse == Incidents ==