From March 2011 to August 2014 he was head of the Department of
Computer Science at
Swansea University. From 2014 he was head of science at Swansea. In October 2020 he set up the Morgan Advanced Studies Institute at Swansea, and is the director. He directs the EPSRC Centre for Doctoral Training in
Human Driven AI and is the principal investigator of the Computational Foundry. His work has included studies and prototypes for
mobile search and browsing;
pedestrian navigation; and
multi-modality(so a key early shaper of
Mobile Interaction). Since the early 2000s he has been pursuing a mobile research agenda focused on interfaces and interactions for "
developing world" users, looking at how to address issues around lower
computer and
textual literacy and resource access. He has been awarded a
Royal Society Wolfson Research Merit Award for this work. He has worked with
Microsoft Research,
Reuters and Orange. He has spent time as visiting fellow at
Nokia Research,
Finland. He was on the Scientific Advisory Board of Nokia Research (
Tampere and
Helsinki Labs). In 2010 he was awarded an IBM Faculty Award to work with the Spoken Web group in
IBM Research India (Delhi). ==Writing==