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Motivation crowding theory

Motivation crowding theory is the theory from psychology and microeconomics suggesting that providing extrinsic incentives for certain kinds of behavior—such as promising monetary rewards for accomplishing some task—can sometimes undermine intrinsic motivation for performing that behavior. The result of lowered motivation, in contrast with the predictions of neoclassical economics, can be an overall decrease in the total performance.

Development of the theory
History According to research on operant conditioning and behaviorism in the 1950s, extrinsic rewards should increase the chances of the rewarded behavior occurring, with the greatest effect on behavior if the reward is given immediately after the behavior. In these studies, often removing the reward quickly led to a return to the pre-reward baseline frequency of the behavior. These findings led to popular calls for the adoption of incentives as motivational tools in a variety of professional and educational contexts. Moreover, according to standard economics, providing extrinsic incentives for a behavior has an immediate relative-price effect which should produce more of that behavior by making that behavior more attractive. Literature in economics has myriad examples of this. However, Titmuss argued that sometimes adding incentives can actually diminish the rewarded behavior. In this case, behavior does not require any extrinsic reward. Experimental manipulations Dependent measures A wide range of behaviors has been investigated for crowding out, including completion of rote tasks, engagement with interesting puzzles, pro-social favors, creative art projects, and more. Crowding out is typically measured in two ways. First, crowding out is measured as self-reported interest in the activity after an incentive has been provided. Second, crowding out can be measured by engagement in the activity while subjects believe the experiment has ended and after full compensation has been provided. Some studies use both measures. In some cases, crowding out has been found to directly affect effort and performance on the target behavior itself even while compensated for performance. For instance, paying people a token amount of money to raise money for charity has been shown to cause people to wind up collecting less money than those who were not paid at all. Independent variables According to a meta-analysis, three kinds of rewards are used in the investigation of crowding out. First, task-noncontingent rewards, such as show-up fees, are offered to subjects independent of task performance or completion, simply as compensation for their time. These rewards are not expected to displace intrinsic motivation. Second, task-contingent rewards, on the other hand, are incentives on the quantity, quality, or completion of some specific behavior (e.g. solving word puzzles or collecting charitable donations). Crowding out is thought to be most significant in this case. Finally, performance-contingent rewards, incentives for achieving certain outcomes, are thought to create comparatively little crowding out because they can serve as a signal of status and achievement rather than tampering with motivation. tangible (e.g. gifts), and symbolic rewards college students, and adults doing a wide variety of tasks. In a classic study, Deci paid all subjects for participation in a psychological experiment that involved solving multiple puzzles or IQ test questions. Half of the subjects were paid a flat fee just for showing up to the experiment, but the other half of subjects were informed that they would be paid per their completion of the study's tasks. After the presumptive experiment was over, subjects were left with free time during which they could either sit idly or complete more tasks. Deci measured the number of additional IQ questions or puzzles completed during this non-compensated time as well as self-reported measurements of interest in the task. Deci found that, compared to those who were paid simply for showing up, subjects who were paid specifically to complete the tasks were significantly less likely to complete additional non-compensated tasks and gave lower ratings of interest levels in the tasks themselves. Deci interpreted these findings to suggest that motivation for and interest in the tasks had been displaced by the provision of extrinsic incentives. However, more recent research has found that even if workers find incentives to be insufficient then there can be short-run crowding out of the rewarded behavior too. While all of these early investigations demonstrated that providing extrinsic incentives could undermine motivation for the rewarded behavior, researchers had not yet established the psychological process involved that could explain this consistent pattern of results. == Psychological theories ==
Psychological theories
Various explanations have been offered for why crowding out occurs. Motivational theories On this view—sometimes referred to as cognitive evaluation theory—the post-behavioral significance people assign to the reward determines subsequent motivation. Deci and Ryan argue that rewards can be seen to have two components: one that controls people's behavior and thus infringes on their autonomy, and a different, status-signaling component that enhances people's sense of competence. For instance, an employee recognition award could be seen as either the reason why an employee worked so hard in a given month (i.e. to win the award) or could be seen simply as a recognition of the employee's performance in general. If an extrinsic reward for some behavior appears to be controlling (i.e. the reason a person plausibly performed that behavior), this is argued to supplant intrinsic motivation for engaging in the behavior. Insofar, however, as the extrinsic incentive is seen not as an inducement but rather as a signal of high status or high achievement in general (e.g. a merit-based award), the incentive will engender more effort without crowding out motivation. On this account, then, the extent to which a given extrinsic incentive crowds out motivation is determined by the balance of the controlling versus status-signaling nature of the awards as perceived by the actor. Behavioral theories Various attempts have been made by behaviorists to explain the apparent phenomenon of crowding out in terms of reward conditioning. Behaviors that are typically thought to be intrinsically motivated, these theories argue, are actually motivated by the social praise they tend to engender. Dickinson argues that part of the reason why these behaviors are socially praised is precisely because they are not connected with any particular reinforcers. When a person helps someone else, he argues, he receives praise in part because there does not seem to be any specific private incentive for doing helping. Thus, the introduction of a specific reinforcer such as an extrinsic reward lowers the public praise, Dickinson argues. If the loss of praise is larger than the size of the specific reinforcer, she argues, then free-choice selection of that behavior will decrease. Hence, what appears as crowding out of intrinsic motivation can instead be explained, according to these theories, by shifting perceptions and incentives. Signals to actors In a context of uncertainty or information asymmetry, rewards can signal important information to the actor. If the person offering the reward (the "principal") is presumed to know something more about the task than the person to engage in the activity (the "agent"), then offering an extrinsic reward can be seen as revealing the principal's distrust as to whether or not the action would be taken without the inducement. In this view, offering a reward is a signal that either the principal knows the task is unpleasant and otherwise would not be completed, or that the principal does not trust that the agent is sufficiently motivated without such incentives. On either interpretation, agents are understood to infer something negative about the activity which lowers their willingness to engage in it without additional incentive. An implication of this view is that, under certain conditions, crowding in might occur. If an activity were valued poorly by an agent, an especially high premium offered might signal to the agent that this task is more valuable than the agent previously considered. Signals to observers about actors' motivations Additionally, the presence or absence of extrinsic incentives can be interpreted by observers as signals of an agent's motivations for engaging in some activity. To the extent that agents are concerned with cultivating an image as an altruist, the presence of extrinsic incentives can lower interest in engaging in some task that might signal non-altruistic motives. == Debate and meta-analyses ==
Debate and meta-analyses
Controversy was ignited when some researchers questioned whether the data support claims that motivation crowding actually occurs. Meta-analyses revealed mixed or even null overall effects of extrinsic rewards on intrinsic motivation. However, these meta-analyses have been questioned, especially for their treatment of dependent measures and failure to account for moderating variables (e.g. the kind of reward or class of dependent measure). Other meta-analyses have concluded that, once these factors are properly controlled for, motivation crowding for certain behaviors is a robust effect for certain kinds of rewards. Through the debate, consensus seems to have emerged that crowding out reliably occurs if the following conditions are met: • Rewards are offered in the context of pre-existing intrinsic motivation (e.g. in a pro-social setting or for interesting tasks). • Rewards are known in advance and expected. • Rewards are tangible. == Applications ==
Applications
People have proposed using the insights of motivational crowding theory to change reward structures at work, in schools, for government policies, non-profits, and at home. The basic phenomenon of incentives undermining motivation, effort, and output has been demonstrated in populations of children, college students, adults, and workers, both in the lab and in the field. Crowding out has been shown to occur in teacher performance-based pay, temporary workers' effort in commission-based pay structures, charitable giving, and student scholastic performance. The collection of this evidence has led some economists to call for rethinking how governments and charitable organizations that rely on volunteers use incentives and pay-for-performance schemes. However, not all workplace incentives show evidence of crowding out. In a randomized field experiment at a technology company, rewards for approved employee suggestions increased idea quality and participation, with no evidence that intrinsic motivation was crowded out. == See also ==
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