MarketRowntree's
Company Profile

Rowntree's

Nestlé UK Ltd., trading as Rowntree's, is a British confectionery brand and a former business based in York, England. Rowntree developed the Kit Kat, Aero, Fruit Pastilles, Smarties brands, and acquired the Rolo and Quality Street brands when it merged with Mackintosh's in 1969 to form Rowntree Mackintosh Confectionery. Rowntree's also launched After Eight thin mint chocolates in 1962. The Yorkie and Lion bars were introduced in 1976. Rowntree's also pioneered the festive selection box which in the UK have been a staple gift at Christmas for over a century.

History
Victorian era Rowntree's was founded in 1862 at Castlegate, in York, by Henry Isaac Rowntree, a Quaker, as the company manager bought out the Tuke family. In 1864, Rowntree acquired an old iron foundry at Tanner's Moat for £1,000, and moved production there. In 1869, the factory was staffed by 12 men. By 1869, Rowntree was in financial difficulties and his brother, Joseph Rowntree, joined him in full partnership, and H.I. Rowntree & Co was formally established. This success allowed the company to invest in a Van Houten press, which enabled it to produce chocolate with the cocoa butter removed, to compete with Cadbury's successful Cocoa Essence. In the 1890s, Rowntree transformed from a small family business into a large-scale manufacturer, as sales more than quadrupled due to an increased demand among the public for confectionery. In 1889, Seebohm Rowntree established a small research and testing laboratory for analysing ingredients and rival company products. In 1890, to cater for this increased demand, Rowntree acquired a 20-acre site at Haxby Road on the outskirts of York. The Tanner's Moat site had become too small for Rowntree's needs, and the company had noted the success of Cadbury's purpose-built factory in Bournville. By 1897, the unlimited partnership needed external funding for its expansion, and became a public limited liability company called Rowntree & Co. Robert Fitzgerald has accused the company of being slow in new product development and marketing compared to its major competitor of the period, Cadbury. Fitzgerald suggests that Joseph Rowntree imitated the successes of competitors (Cadbury's Cocoa Essence, French fruit pastilles) and that under his leadership, the company did not introduce any innovations of its own. Joseph Rowntree even described the growing market for milk chocolate as a fad. Rowntree's poor performance in the category became a major problem from 1914 onwards, as British public preference continued to move towards milk chocolate, and away from the more bitter cocoa essence products. Meanwhile, the Rowntree board was torn as to whether it should become a low-turnover, high-quality product company or a mass producer of cheaper lines. From 1931, Rowntree of Canada began to manufacture Mackintosh toffees under licence. In 1927, the company began to market its fruit gums, and its pastilles from 1928, in the now familiar tube packaging. George Harris was appointed marketing manager for chocolate bars in January 1931. Harris had learned the latest marketing techniques while he was in the United States. Thompson undertook extensive market research to discover what consumers wanted. In May 1935, Rowntree launched the Aero, an aerated milk chocolate. The Chocolate Crisp, a wafer-and-chocolate bar later known as the Kit Kat, was also launched in 1935. After Eight thin mint chocolates were launched in 1962. That same year, Rowntree entered into a long-term agreement with Hershey whereby Hershey would produce Rowntree products under license in the US. In the same year, the board attempted to diversify the business, and made a bid for Bovril, but lost out to James Goldsmith's Cavenham Foods. Strategically, Nestlé had always seen Rowntree as a perfect fit for its own operations. After the Nestlé takeover, the Rowntree chocolate ranges began to use the branding "Nestlé Rowntree", before eventually the Rowntree name was dropped from the packaging altogether, except on Rowntree's Cocoa and the Fruit Pastilles and Fruit Gums lines. The Mackintosh branding was dropped from all former Rowntree Mackintosh products except for Mackintosh's Toffee. However, Nestlé still had to honour Rowntree's perpetual licensing agreement for Hershey to produce Kit Kat, Rolo, and other products in the United States. The agreement includes a "change of control" clause, allowing Nestlé to regain the US rights if Hershey is sold. Between 1988 and 1994, the Nestlé Rowntree workforce was reduced by 2,000. The Nestlé Rowntree factory in Norwich closed in 1994, and Rolo, Yorkie, and Easter-egg production was moved to York. In September 2006, it was announced that the manufacture of Smarties would be relocated to Hamburg, resulting in 645 job losses at the York factory. Production of Dairy Box was relocated to Spain, and Black Magic to the Czech Republic. and in April 2012, another new jelly sweet, Fruit Bottles, both under the Rowntree's brand. Nestlé has invested more than £200 million in the Rowntree business since 1988, making the York site one of the world's largest confectionery factories. Nestlé's global research centre for confectionery is also based in York, and doubled in size following a £7 million investment. ==Current branded products==
Current branded products
The best known products that are still branded under the Rowntree name are Rowntree's Fruit Gums, Rowntree's Fruit Pastilles and Jelly Tots. Jelly Tots were invented by Dr Brian Boffey of Horsforth, Leeds when he was working for Rowntree's. Jelly Tots were launched in 1965 and quickly became established as a popular children's brand in Europe. Rowntree's Randoms were introduced in 2009. The Rowntree brand is also used on a number of ice lollies (made by Froneri) for Nestlé. The brand has a similar marketplace to that of the Trebor Bassett division of Cadbury's, and competes head-to-head with this company in a number of fruit-gum categories. ==Advertising==
Advertising
The company largely eschewed advertising before its establishment as a public company in 1897, when it employed S. H. Benson as its agency. Before 1930, the company considered that quality products would speak for themselves, and did not need advertising to sell their benefits. In 1932, Rowntree changed their agency to the London branch of J. Walter Thompson. ==References==
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