MarketNon-store retailing
Company Profile

Non-store retailing

Non-store retailing is the selling of goods and services outside the confines of a retail facility. It is a generic term describing retailing taking place outside of shops and stores. The non-store distribution channel can be divided into direct selling and distance selling, the latter including all forms of electronic commerce. Distance selling includes mail order, catalogue sales, telephone solicitations and automated vending. Electronic commerce includes online shopping, internet trading platforms, travel portals, global distribution systems and teleshopping. Direct selling includes party sales and all forms of selling in consumers' homes and offices, including even garage sales.

Consumer's right of withdrawal
A consumer's right to withdraw from a contract of sale concluded at a distance was provided for within the Distance Selling Directive. A consumer could make a decision within a period of seven working days of the contract of sale, without penalty and without giving a reason. The only charge that may be made to the consumer is the direct cost of returning the goods. The start of the withdrawal period varies depending on when the goods sold were received and when the seller provided information for the consumer on their withdrawal rights. ==See also==
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