The purpose of Notify.gov was to keep people "in the loop" on the status of their government applications via
text messages. As a centralized government notification service, Notify.gov was intended to relieve users from "creating yet another separate account to get to some vendor-specific system." Notify.gov was the initial pilot of the Public Benefits Studio, a team created to support the Biden Administration's Customer Experience Executive Order. The Notify.gov pilot was launched in 2023 with four state and local government agency partners, focused on the experience of "having a child and early childhood." It was built upon the
GOV.UK Notify program and VANotify by the
United States Department of Veterans Affairs. As of 2025, the beta product was available for all federal agencies as well as US state, local, territorial, and tribal governments. In 2025, a GSA engineer resigned after being asked to provide access to Notify.gov's data to the new Technology Transformation Services director,
Thomas Shedd. The requested data includes personally identifiable information for members of the public. ==References==