The station occupies an L-shaped building. Its long arm (220 m) faces Levinski street, and the short arm (140 m) faces Zemach David St. The complex includes a
shopping mall serviced by 29 escalators and 13 elevators with over 1,000 shops and restaurants. Only two of the seven floors are used as a bus terminal (6th and 7th floor). The main entrances are on the north and east sides of 4th floor. Most intercity buses leave from a departure hall on the north (main) wing on 6th floor. On the 7th floor, which was an addition to the original building, there is a departure hall for local buses (to destinations within
Gush Dan) on the north wing, and another departure hall for intercity buses (to destination in the
Galilee) on the south wing. The wings of this level are completely separated. The station serves
Egged, Tnufa,
Metropoline,
Afikim, Beit Shemesh Express and Dan BaDarom intercity bus routes as well as local
Dan, Egged and
Metropoline city and suburban buses. In 2008, approximately 100,000 people visited the station building every day. In 2018 this number went down to 80,000. It covers 230,000 m2 and a total area of 44
dunams (44,000 m2). Tel Aviv central bus station is located near
Tel Aviv HaHagana Railway Station, but there is no direct link between them. Although the Tel Aviv Central Bus station is the largest bus station in Tel Aviv in terms of building size, the
Tel Aviv Central Bus Terminal (also known as the "2000 Terminal" and situated next to the Tel Aviv central railway station) handles considerably more bus passengers per day than the Central Bus Station. ==Problems and criticism==