In the
UK Sarah-Jayne Clifton of the
Jubilee Debt Campaign said, "
austerity, low wages, and insecure work are driving people to take on high cost debt from rip-off lenders just to put food on the table. We need the government to take urgent action, not only to rein in rip-off lenders, but also to tackle the
cost of living crisis and cuts to social protection that are driving people towards the loan sharks in the first place."
Draining money from low-income communities The likelihood that a family will use a payday loan increases if they are
unbanked or
underbanked, or lack access to a traditional deposit bank account. In an American context the families who will use a payday loan are disproportionately either of black or Hispanic descent, recent immigrants, and/or undereducated. respectively), they have the effect of depleting the assets of low-income communities. The Insight Center, a consumer advocacy group, reported in 2013 that payday lending cost U.S communities $774 million a year. A report from the
Federal Reserve Bank of New York concluded that, "We ... test whether payday lending fits our definition of predatory. We find that in states with higher payday loan limits, less educated households and households with uncertain income are less likely to be denied credit, but are not more likely to miss a debt payment. Absent higher delinquency, the extra credit from payday lenders does not fit our definition of predatory." The caveat to this is that with a term of under 30 days there are no payments, and the lender is more than willing to roll the loan over at the end of the period upon payment of another fee. The report goes on to note that payday loans are extremely expensive, and borrowers who take a payday loan are at a disadvantage in comparison to the lender, a reversal of the normal consumer lending information asymmetry, where the lender must underwrite the loan to assess creditworthiness. A 2012 law journal note summarized the justifications for regulating payday lending. The summary notes that while it is difficult to quantify the impact on specific consumers, there are external parties who are clearly affected by the decision of a borrower to get a payday loan. Most directly impacted are the holders of other low interest debt from the same borrower, which now is less likely to be paid off since the limited income is first used to pay the fee associated with the payday loan. The external costs of this product can be expanded to include the businesses that are not patronized by the cash-strapped payday customer to the children and family who are left with fewer resources than before the loan. The external costs alone, forced on people given no choice in the matter, may be enough justification for stronger regulation even assuming that the borrower him or herself understood the full implications of the decision to seek a payday loan. Payday lenders have also been criticized for perpetuating a cycle of debt in their users as they leave people with less money overall. While most payday loans advertise themselves as "the solution to life's little surprises", this is rarely the case; 69% of payday loans are taken out to cover everyday recurring expenses such as electricity bills, gas, or groceries. This perpetuates the cycle of debt as payday borrowers are more likely to resort to payday loans again once they are charged with the same recurring expense in the next few months. In 2016, Google announced that it would ban all ads for payday loans from its systems, defined as loans requiring repayment within 60 days or (in the US) having an APR of 36% or more.
Unauthorized clone firms In August 2015, the
Financial Conduct Authority (FCA) of the United Kingdom has announced that there has been an increase of unauthorized firms, also known as 'clone firms', using the name of other genuine companies to offer payday loan services. Therefore, acting as a clone of the original company, such as the case of Payday Loans Now. The FCA strongly advised to verify financial firms by using the Financial Services Register, prior to participating in any sort of monetary engagement.
Aggressive collection practices In US law, a payday lender can use only the same industry standard
collection practices used to collect other debts, specifically standards listed under the
Fair Debt Collection Practices Act (FDCPA). The FDCPA prohibits debt collectors from using abusive, unfair, and deceptive practices to collect from debtors. Such practices include calling before 8 o'clock in the morning or after 9 o'clock at night, or calling debtors at work. In many cases, borrowers write a
post-dated check to the lender; if the borrowers do not have enough money in their account by the check's date, their check will bounce. In Texas, payday lenders are prohibited from suing a borrower for theft if the check is post-dated. One payday lender named The Money Center in the state instead gets their customers to write checks dated for the day the loan is given. Customers borrow money because they do not have any, so the lender accepts the check knowing that it would bounce on the check's date. If the borrower fails to pay on the due date, the lender sues the borrower for writing a
hot check. Payday lenders will attempt to collect on the consumer's obligation first by simply requesting payment. If internal collection fails, some payday lenders may outsource the debt collection, or sell the debt to a third party. A small percentage of payday lenders have, in the past, threatened delinquent borrowers with criminal prosecution for check fraud. This practice is illegal in many jurisdictions and has been denounced by the
Community Financial Services Association of America, the industry's trade association.
Pricing structure of payday loans The payday lending industry argues that conventional interest rates for lower dollar amounts and shorter terms would not be profitable. For example, a $100 one-week loan, at a 20% APR (
compounded weekly) would generate only 38 cents of interest, which would fail to match loan processing costs. Research shows that, on average, payday loan prices moved upward, and that such moves were "consistent with implicit collusion facilitated by price focal points". According to some consumer advocates and industry experts, such as the Consumer Financial Protection Bureau (CFPB), the Office of Fair Trading (OFT), and The Pew Charitable Trusts, payday loans are an example of a classic
market failure. In a perfect market, sellers and buyers would compete rationally and prices would vary based on the market capacity. However, payday lenders have no incentive to lower their prices, since they cannot patent their loans. If one lender reduces its fees or interest rates to attract more customers, other lenders will quickly follow suit, canceling out any advantage. As a result, most payday lenders charge the maximum amount allowed by law, which can be as high as 400% annual percentage rate (APR). ==Proponents' stance and counterarguments==