The station has 2 platforms: •
Platform 1, for westbound trains towards
Swansea •
Platform 2, for eastbound trains towards
Cardiff The station is unstaffed - there is no ticket office nor are there any platform entry barriers. Passengers must purchase tickets on board trains or from a self-service ticket machine near the station entrance on platform 2. The two platforms are offset from each other, with platform 2 (Cardiff-bound) to the east of the
level crossing that bisects the site and platform 1 (West Wales) to the west of it. Each platform has a waiting shelter, CIS display, and timetable posters, whilst there is also a customer help point at the entrance to platform 1. Though the station footbridge has steps, level access to both sides is possible via the road crossing. Platform 2 can accommodate a five-coach train and is from the zero point at , measured via Stroud; the level crossing is at ; whilst platform 1 can accommodate a four-coach train and is at . ==Incidents==